Licensed Allstate Customer Service Agent

Allstate Insurance Agency - John Tunnell

Licensed Allstate Customer Service Agent

Lake Geneva, WI +1 location
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Bonus based on performance

    Competitive salary

    Dental insurance

    Free food & snacks

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Vision insurance

    Wellness resources

    About the Role:

    Join Allstate Insurance Agency - Tunnell Agency as a Licensed Customer Service Agent in Park Ridge, IL! This exciting role offers the opportunity to provide exceptional service to our valued clients while working in a supportive and dynamic team environment.

    Responsibilities:

    Assist clients with policy inquiries and provide expert guidance on insurance products.

    Process policy changes, renewals, and claims efficiently and accurately.

    Build and maintain strong relationships with clients to ensure their insurance needs are met.

    Educate clients on coverage options and risk management strategies.

    Manage client communications through various channels, including phone, email, and in-person.

    Collaborate with team members to achieve agency goals and improve customer satisfaction.

    Stay updated on industry trends and changes to provide informed advice.

    Maintain accurate records and documentation in accordance with agency policies.

    Requirements:

    Valid Illinois insurance license in Property and Casualty.

    Prior Allstate experience in customer service or insurance is preferred.

    Excellent communication and interpersonal skills.

    Strong organizational skills with attention to detail.

    Ability to work effectively in a team-oriented environment.

    Proficient in using insurance software and Microsoft Office Suite.

    Positive attitude and a passion for helping others.

    Willingness to learn and adapt in a fast-paced environment.

    About Us:

    Allstate Insurance Agency - Tunnell Agency has been serving the Park Ridge community for over a decade, providing top-notch insurance solutions tailored to our clients' needs. Our commitment to exceptional service and community involvement makes us a trusted choice for customers and a great place for employees to grow and thrive.

    The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.

  • Locations
    Park Ridge, IL • Lake Geneva, WI