Licensed Customer Service Professional
Benefits:
Bonus based on performance
Dental insurance
Paid time off
Training & development
Vision insurance
Are you looking for a rewarding career helping people protect what matters most? Join our local Allstate agency — a trusted name backed by a national brand. As a Licensed Service Professional, you’ll be the friendly, knowledgeable voice clients rely on for assistance, guidance, and peace of mind.
You’ll handle day-to-day service needs, build strong client relationships, and ensure customers understand their coverage. If you enjoy problem-solving, helping others, and working in a supportive team environment, this could be the perfect opportunity for you.
What You’ll Do
Provide exceptional customer service by answering questions, processing changes, and resolving concerns promptly
Manage policy updates, billing inquiries, and coverage adjustments
Educate customers on policy options, coverage details, and available discounts
Identify opportunities for additional protection and refer them to the appropriate team member
Ensure accuracy in all transactions and maintain thorough documentation
Build long-term relationships with clients through trust and proactive communication
What We’re Looking For
Active Property & Casualty license (or willingness to obtain upon hire)
Previous customer service or insurance experience preferred
Excellent verbal and written communication skills
Strong attention to detail and commitment to follow-through
Friendly, dependable, and eager to help others
Organized, adaptable, and able to multitask in a fast-paced environment
What We Offer
Comprehensive paid training and continuous learning opportunities
Competitive base pay with bonus potential
Positive, team-oriented environment
Weekends off and paid holidays
Dental and vision coverage options available
About Allstate
Good Work. Good Life. Good Hands.® At Allstate, we believe in protecting what matters most. Our local agency combines personal, community-focused service with the support of one of the most recognized and respected insurance brands in the country. Join us and make a difference every day — for your clients, your team, and your career.
Compensation and Benefits Disclosure
Each Allstate agency is independently owned and operated. Compensation structures vary by agency and typically include base pay with potential bonuses. Benefits may vary and are not guaranteed.
The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.