Benefits:

401(k) matching

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

About Us: At the Archer Insurance Agency, we pride ourselves on providing exceptional insurance solutions with a personalized touch. Our team is committed to protecting what matters most to our clients — from personal and commercial insurance to life and health products. We’re growing and looking for a motivated and licensed insurance professional to join our team.

Position Overview: We are seeking a Licensed Insurance Customer Service Representative who will play a vital role in serving existing clients and driving new business. This position involves a mix of account management, client retention, and sales, making it ideal for a detail-oriented individual who enjoys building relationships and helping people.

Key Responsibilities:

Provide outstanding customer service to clients by responding to inquiries, processing policy changes, and resolving issues.

Educate clients on coverage options and identify opportunities to cross-sell and up-sell policies.

Generate new business through referrals, leads, and outbound follow-up.

Maintain accurate records of client interactions and transactions.

Ensure compliance with state insurance regulations and company policies.

Requirements:

Active Property/Casualty insurance license (Life/Health license a plus)

Minimum 2 years of experience in insurance customer service and/or sales

Strong communication and interpersonal skills

Proficient in insurance management software and Microsoft Office

Detail-oriented, organized, and self-motivated

What We Offer:

Competitive base salary plus commission/bonus opportunities

Paid time off and holidays

Continuing education and licensing support

A supportive, team-oriented work environment

Location: 161 W End Ave, Farragut, TN 37934 or 217 Prince St, Sevierville, TN 37862