Benefits:

Employee discounts

Flexible schedule

Free food & snacks

Training & development

Position Overview Spa Lavender is seeking a professional, reliable, and guest-focused Licensed Massage Therapist to join our growing team. We are looking for therapists who are passionate about wellness, committed to providing exceptional guest experiences, and motivated to build long-term client relationships in a luxury spa environment.

The ideal candidate combines strong technical skills with professionalism, consistency, and a warm bedside manner. Therapists at Spa Lavender are expected to deliver high-quality services while contributing positively to team culture and overall spa success.

Key Responsibilities

Guest Experience & Service Excellence

Provide professional massage services tailored to each guest’s needs and preferences.

Perform thorough consultations and recommend appropriate treatments and enhancements.

Create a calm, relaxing, and welcoming environment for every guest.

Maintain high standards of professionalism, guest care, and confidentiality.

Build strong client relationships to encourage retention and repeat bookings.

Arrive prepared and on time for all scheduled appointments.

Treatment & Service Responsibilities

Perform massage services including relaxation, therapeutic, deep tissue, hot stone, prenatal, and other spa modalities offered by Spa Lavender.

Maintain accurate and timely treatment notes and client documentation.

Recommend service upgrades, enhancements, memberships, and wellness plans when appropriate.

Follow all sanitation, hygiene, safety, and infection-control protocols.

Ensure treatment rooms remain clean, organized, and properly stocked throughout shifts.

Team & Operational Support

Communicate professionally and respectfully with front desk staff, therapists, estheticians, and management.

Assist in maintaining smooth daily operations and guest flow.

Participate in team meetings, trainings, and continuing education opportunities.

Support spa promotions, events, and membership initiatives when needed.

Follow company policies regarding attendance, scheduling, professionalism, and workplace conduct.

Qualifications

Current Ohio Massage Therapy License in good standing required.

Previous spa or clinical massage experience preferred, but not required for the right candidate.

Strong knowledge of anatomy, body mechanics, and massage techniques.

Excellent communication and customer service skills.

Ability to customize treatments based on guest needs and comfort levels.

Professional, dependable, and team-oriented mindset.

Ability to maintain composure and professionalism in a fast-paced environment.

Evening and weekend availability preferred.

Physical Requirements

Ability to stand for extended periods and perform repetitive massage movements.

Ability to lift, bend, stretch, and move throughout the workday.

Strong physical stamina and proper body mechanics required.

Professional Expectations

Maintain professional appearance and hygiene standards at all times.

Uphold Spa Lavender’s standards for guest care, professionalism, and workplace culture.

Demonstrate reliability, punctuality, and accountability.

Maintain a positive attitude and collaborative team approach.

Compensation & Benefits

Competitive compensation structure.

Employee discounts on spa services and retail products.

Flexible scheduling opportunities.

Supportive and team-oriented work environment.

Ongoing education and training opportunities.

Opportunity to build and grow a loyal clientele within an established spa.