Benefits:

Dental insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Benefits/Perks

Competitive Pay

Professional Development

Job Stability in a growing industry

Job Description We are seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products.

Responsibilities

Answer customer questions via phone, email, and in-person

Assist clients with new quotes, updating policies, payments, and other services

Schedule appointments and maintain calendar

Maintain detailed records of client interactions

Review audits and/or policies

Qualifications

Knowledge of insurance products

Property & Casualty Insurance License

Excellent customer service skills

Highly organized with strong time management skills

Ability to quickly learn software applications

Flexible work from home options available.