Benefits:
401(k)
Opportunity for advancement
Paid time off
Training & development
Benefits/Perks
Flexible Scheduling
Competitive Compensation
Careers Advancement
Position Summary Bright Shadows Telepsychiatry Services is seeking a compassionate and detail-oriented Licensed Practical Nurse (LPN) to support psychiatric and behavioral health services. The LPN plays a critical role in coordinating patient care, supporting providers, monitoring clinical workflows, and ensuring high-quality patient experiences across telehealth and in-person services. The ideal candidate demonstrates strong clinical judgment, excellent communication skills, and the ability to thrive in a fast-paced behavioral health environment.
Key Responsibilities
Clinical Support
Assist providers with patient intake and clinical preparation
Obtain and document patient vital signs (when applicable)
Review patient medical history and medications
Support medication reconciliation processes
Monitor patient symptoms and report concerns to providers
Assist with care coordination and follow-up communication
Patient Care Coordination
Conduct patient outreach and follow-up calls
Support treatment plan implementation
Provide patient education related to medications and care plans
Assist with referrals, labs, and coordination of outside services
Monitor patient compliance with appointments and treatment
Telehealth Support
Prepare patients for telehealth appointments
Troubleshoot basic technology issues
Ensure telehealth consent and documentation compliance
Support virtual clinic workflow efficiency
Administrative & Documentation Responsibilities
Maintain accurate clinical documentation in EMR
Assist with prior authorizations and medication requests
Support insurance coordination as needed
Ensure timely chart updates and clinical notes support
Maintain HIPAA compliance at all times
Qualifications
Required
Active, unrestricted Licensed Practical Nurse (LPN) license
Graduate of an accredited Practical Nursing program
Minimum 1 year clinical experience
Strong patient communication skills
Proficiency with EMR systems and technology
Knowledge of HIPAA regulations
Preferred
Behavioral health or psychiatric experience
Telehealth experience
Medication management support experience
Care coordination background