Benefits:

401(k)

Bonus based on performance

Flexible schedule

Opportunity for advancement

Training & development

Position Summary

Bright Shadows Telepsychiatry Services is seeking a compassionate and clinically skilled Licensed Professional Counselor (LPC) to provide high-quality behavioral health services to individuals across the lifespan. The LPC will deliver evidence-based therapy services through telehealth and/or in-person settings while collaborating with psychiatric providers and interdisciplinary care teams to support patient wellness and treatment outcomes.

Essential Duties & Responsibilities

Clinical Services

Provide individual, family, and/or group psychotherapy services.

Conduct comprehensive biopsychosocial assessments.

Develop individualized treatment plans based on clinical need and medical necessity.

Implement evidence-based therapeutic interventions.

Monitor patient progress and adjust treatment plans accordingly.

Provide crisis intervention and risk assessments when necessary.

Maintain therapeutic rapport and professional boundaries with clients.

Documentation & Compliance

Complete clinical documentation in the Electronic Medical Record (EMR) system.

Submit progress notes within organizational timeframes (typically within 72 hours).

Ensure documentation meets payer, regulatory, and medical necessity standards.

Maintain compliance with HIPAA, ethical standards, and state licensing requirements.

Participate in audits, peer review, and quality assurance activities.

Care Coordination

Collaborate with Psychiatrists, PMHNPs, Case Managers, and Peer Support Specialists.

Participate in treatment team meetings and case consultations.

Coordinate referrals and community resources as appropriate.

Communicate clinical concerns promptly to leadership and supervising clinicians.

Telehealth Responsibilities

Deliver services via secure telehealth platforms.

Maintain a professional remote work environment.

Ensure patient privacy and confidentiality during virtual sessions.

Manage appointment attendance and follow-up with missed sessions.

Productivity & Professional Expectations

Maintain assigned caseload and scheduling expectations.

Support reduction of no-show rates through patient engagement strategies.

Attend required staff meetings, trainings, and supervision sessions.

Demonstrate professionalism, accountability, and teamwork.

Minimum Qualifications

Master’s degree in Counseling or related behavioral health field.

Active Licensed Professional Counselor (LPC) license in applicable state North Carolina & Virginia

Ability to obtain credentialing with insurance panels.

Experience providing psychotherapy services.

Strong clinical assessment and documentation skills.

Excellent communication and organizational abilities.

Preferred Qualifications

Experience in behavioral health or telepsychiatry settings.

Knowledge of Medicaid, Medicare, and commercial insurance requirements.

Experience treating anxiety, depression, trauma, and mood disorders.

Bilingual candidates encouraged to apply.

Required Skills & Competencies

Clinical judgment and ethical decision-making

Trauma-informed care approach

Cultural competency

Strong interpersonal communication

Time management and organization

Comfort with technology and EMR systems

Work Environment

Remote or hybrid behavioral health practice.

Flexible scheduling opportunities.

Collaborative interdisciplinary care model.

Licensure Requirements

Maintain active LPC license in good standing.

Maintain continuing education requirements.

Maintain professional liability insurance (if applicable).

Flexible work from home options available.