Job Description

This position is contingent upon award

The Clinical Associate (LVN/LPN) is an integral member of the Patient Aligned Care Team (PACT) at a VA Community Based Outpatient Clinic. Working under the supervision of a Registered Nurse and licensed provider, the LVN/LPN supports safe, efficient, and Veteran-centered primary care through rooming, clinical procedures, medication administration within scope, health coaching, and care coordination. The role emphasizes access, quality, safety, and whole health in alignment with VA directives and evidence-based practice.

• Greet and room Veterans; obtain and document vitals, pain, allergies, medication history, and targeted histories using clinical reminders.
• Perform point-of-care testing (e.g., glucose), EKGs, vision/hearing screens, and specimen collection/labeling with chain-of-custody as applicable.
• Administer medications per scope and policy (e.g., PO, IM, SQ, inhaled, topical); monitor for adverse reactions and escalate concerns promptly.
• Provide immunizations per standing orders; conduct wound care, dressing changes, ear irrigation, splinting, and other approved procedures.
• Deliver patient education and whole health coaching using teach-back; reinforce self-management and care plans.
• Participate in daily huddles, pre-visit planning, and post-visit follow-up to ensure continuity and access.
• Support chronic disease and preventive care programs; perform outreach to close care gaps and reduce no-shows.
• Coordinate referrals, imaging, and labs; assist with transitions of care and closed-loop test/result tracking.
• Prepare exam rooms and equipment; maintain PAR levels, clean/stock rooms, and ensure crash cart and emergency supplies are checked per policy.
• Assist providers with minor procedures; practice sterile/aseptic technique and instrument processing per policy (in collaboration with infection prevention).
• Optimize flow via efficient in-rooming, task delegation, and template adherence to reduce cycle time and support same-day access.
• Adhere to VA directives, nursing standards, and regulatory requirements (HIPAA/Privacy, OSHA, CLIA where applicable).
• Follow infection prevention practices (hand hygiene, PPE, cleaning/ disinfection, temperature logs); report safety events and near misses.
• Maintain competencies, BLS certification, and required annual trainings; participate in audits, tracers, and quality Improvement (PDSA) activities.
• Document care in the VA EHR (e.g., CPRS/Cerner) accurately and timely; complete clinical reminders and standardized templates.
• Enter orders per protocol when delegated and allowed by policy; ensure accurate specimen labels and test orders.
• Protect Veteran privacy and information security at all times.
• Completes required organizational compliance education, including assigned requirements that are client-specified, for Joint Commission Healthcare Staffing Services certification or other regulatory bodies.

This list is non-exhaustive, and the role holder may be required to undertake additional duties
that are not specifically listed above.

Qualifications

Required Skills and Knowledge:

• At least 1–2 years of recent ambulatory/primary care, military/VA, or closely related clinical experience.
• Strong clinical skills within LVN/LPN scope, including medication safety, sterile technique, and patient education.
• Team-oriented communication, de-escalation, and service recovery; respectful, Veteran-centered approach.
• Time management and organization to support access and throughput; attention to detail in documentation and labeling.
• Commitment to infection prevention, safety reporting, and continuous improvement.

Education Required:

• Current, unrestricted LVN/LPN license in the state where the CBOC is located; completion of an approved vocational/practical nursing program.
• BLS (AHA) required; additional certifications (e.g., immunization, phlebotomy) as needed by clinic scope.
• Proficiency with EHRs and basic office applications; ability to learn VA clinical reminders and workflows.

Experience Preferred:

• Experience in VA/DoD, CBOC, FQHC, or PCMH environments; familiarity with the PACT model.
• Skills in venipuncture/phlebotomy, EKG, wound care, immunization administration, and care coordination.
• Bilingual skills and experience with trauma-informed, culturally responsive care.

Physical Requirements:

• Sitting, standing, walking, climbing, bending/stooping, kneeling, twisting.
• Visual acuity. Minimal hearing loss.
• Push/pull/carry minimum 25 lbs.

Other Special Qualifications:

• Obtain medical clearance and maintain current immunizations.
• Eligibility to work in federal healthcare settings; successful background check/public trust suitability.
• Completion of required trainings.

Additional Information

Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data.

Benefits – Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International SOS Government Medical Services, Inc. complies with all federal, state, and local minimum wage laws.

International SOS Government Medical Services, Inc. is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws.