Job Title: Life Insurance Claims Specialist
Location: 100% Onsite – Monrovia, CA
Client: Financial Services Firm (Partnered with New Gig Solutions)
Employment Type: Full-Time
New Gig Solutions has partnered with a respected financial services firm that offers a full suite of insurance and financial products. They are seeking a Life Insurance Claims Specialist to join their team onsite at their Monrovia, CA office. This is a fantastic opportunity for someone who thrives in a collaborative, in-person environment and brings both technical expertise and empathy to their work.
Position Overview:
The Life Insurance Claims Specialist will be the primary point of contact for clients and beneficiaries throughout the claims process. You’ll ensure claims are handled with accuracy, care, and timeliness—all while delivering excellent service during sensitive times.
Key Responsibilities:
Process and manage life insurance claims from start to finish
Review and verify policy information, eligibility, and documentation
Guide beneficiaries through the claims process with compassion and professionalism
Liaise with insurance carriers to ensure efficient and accurate processing
Maintain accurate records, track claim statuses, and perform timely follow-ups
Collaborate with internal teams and advisors on case updates and documentation
Ensure compliance with industry regulations and company standards
Recommend improvements to streamline the claims experience
Qualifications:
Minimum 2 years of experience in life insurance claims
Strong knowledge of life insurance products and claims procedures
Excellent verbal and written communication skills
Detail-oriented, organized, and able to manage sensitive situations with care
Proficient in Microsoft Office and CRM/AMS systems
High school diploma required; associate or bachelor’s degree preferred
Comfortable working 100% onsite in Monrovia, CA
Why This Role:
Join a mission-driven team with a strong client-first culture
Make a meaningful impact supporting individuals during life’s critical moments
Competitive compensation and full benefits package
Growth potential within a stable, established organization
If you're an experienced claims professional who values in-person teamwork and wants to make a real difference, we encourage you to apply today