Job Description

JOB TITLE:

Call Center Representative - Sales

LOCATION:

Greenville, SC

TERMS:

Full-time, non-exempt

SALARY/RATE:

Up to $25/hr.

REQUIREMENTS:

High School diploma or equivalent

DEPARTMENT:

Call Center

REPORTING TO:

Call Center Director

ABOUT US:

LifeMD is an emerging leader in technology driven healthcare. We're applying our direct-to-consumer marketing expertise to make access to quality care and medication convenient, cost-effective, and simple. Our brands are intensely focused on our patients, constantly striving to deliver a better end-to-end healthcare experience through technology. Our mission is to improve the health and happiness of our patients through telehealth.

ABOUT THE ROLE:

CALLING ALL EXTROVERTS IN NEED OF A NEW WORK FAMILY!

If you're tired of being stuck in the house and need a home away from home, we just might have a solution.

We are seeking enthusiastic call center reps with great people skills and a strong sales background to join our team. No need to worry about cold calling, our leads are all inbound or previously inquired online. We even offer bonuses, so you control how much you make!

We want to offer you a career and take your skills to the next level. You'll even have the opportunity to develop into a management position. Apply today and become part of the growing LifeMD family!

RESPONSIBILITIES:

-

------------------------------------------------------------------------

MANAGE INBOUND CUSTOMER COMMUNICATIONS Answer incoming calls and emails to address customer questions, requests, and issues

• CONSULT ON CUSTOMER SUCCESS Advise customers on how to successfully leverage the product/service based on their unique needs
• MAINTAIN WORKING PRODUCT KNOWLEDGE Act as a product expert to ensure information given to customers is accurate, up-to-date, and strategic
• TRACK INTERACTIONS IN CRM - Record customer interactions in internal system for cross-functional awareness and relationship development

REQUIREMENTS:

-

------------------------------------------------------------------------

Must have at least 2 years of phone sales experience

• Must be able to work full-time
• Must be computer literate and proficient in Google Suite
• Two shifts available and weekends
• Opportunity for growth into team leads and even management
• Debt collections experience a plus
• Earn up to $25.00 per hour; plus benefits

WE OFFER:

-

------------------------------------------------------------------------

Medical, dental, and vision insurance

• Company paid life insurance policy
• Short-term disability
• 401K
• Paid time off
• Professional development
• Bonus pay
• Free snacks!

WORK LOCATION

• One location

This position does NOT work remotely

The company is an Equal Opportunity Employer.

We EVerify.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned, at any time with or without notice.