Part Time Donor Services Specialist
LifeSouth Community Blood Centers is currently seeking an individual to join our team as a Part Time Donor Services Specialist in Gainesville, FL. This position is responsible for duties relating to whole blood and apheresis donations in compliance with organizational policies and procedures. The primary purpose of the position is related to the recruitment, intake and processing of blood donors but excludes responsibilities related to actual phlebotomy.
Responsibilities include, but are not limited to:
Greet potential blood donors and make donors aware of daily blood needs
Register donors for blood collection in the LifeSouth computer system (IBBIS)
Determine donor eligibility based on the results of the donor interview and physical process
Accurately identify donors in every step of the donation process
Actively assist in recruitment, telerecruitment and rescheduling of donors
Work shifts include weekends, holidays, evenings and nights. Employees are expected to work both in the center and on a bloodmobile
Construct and deconstruct mobile collections equipment for blood drives
Provide the highest level of customer service to both internal and external customers
Minimum Qualifications:
High school diploma or GED
Must be able to work a varied schedule including nights, weekends and holidays
Valid driver’s license. Must also meet and maintain LifeSouth driver’s eligibility requirements
Basic computer skills and experience with computer programs such as MS Office; position will be required to learn blood bank specific software, such as IBBIS, Donor Scheduling, etc.
Excellent teamwork skills
Knowledge of the various types of donations a donor can give and the various intended uses associated with donations
Ability to read and interpret documents such as procedure manuals
Ability to communicate effectively, both orally and in writing
The ideal candidate will possess:
Previous customer service experience
Previous blood bank experience
CPR certification
This is a part time position. Starting salary range is $11.00 - $12.10 an hour. All offers of employment with LifeSouth are contingent upon applicants passing a pre-employment drug screen and/or physical examination and background check. Equal Opportunity/Affirmative Action Employer/DFWP/Tobacco Free.
The position description may not include all the duties and responsibilities of the job. Duties and responsibilities that are not listed, but which the employee may be expected to perform, will fall within the scope of the skills, knowledge and training for the position.
LifeSouth is a Drug-Free and Tobacco-Free Workplace. LifeSouth is a VEVRAA Federal Contractor as well as an affirmative action employer and provides equal opportunity to all persons, regardless of race, religion, age, gender, disability, status as a protected veteran, national origin, color, or any other classification in accordance with federal, state, and local statutes, regulations and ordinances. Veterans are encouraged to self-identify as LifeSouth desires to provide protected veterans priority referrals for open positions. LifeSouth complies with all laws and regulations associated with the Family Medical Leave Act (FMLA).
If you require any assistance to complete the application process or during the interview due to a disability, please contact the LifeSouth region where you are applying or call 1-888-795-2707 to request an accommodation. If you have questions regarding the information contained in this job posting call 1-888-795-2707 and ask to speak to the Talent & Recruitment Coordinator. Applications may be completed at a LifeSouth facility or mailed to corporate headquarters in lieu of the on-line application process.