Job Description

Front Office Coordinator- Palm Harbor

At LifeStance Health, we strive to help individuals, families, and communities with their behavioral health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in behavioral health.

Thank you for taking the time to explore a career with us. As the fastest growing behavioral health practice group in the country, now is the perfect time to join our corporate team!

LIFESTANCE OVERVIEW

LifeStance is a national provider of behavioral healthcare services with operations across the country. We are focused on providing evidence-based, medically driven care for children, adolescents, and adults suffering from a variety of mental health issues in an outpatient care setting, both in-person and through its digital health telemedicine offering.

At LifeStance, patient care is paramount – the driving force in everything we do. LifeStance is committed to state-of-the-art clinical excellence, to partnership and collaboration with other treating health care providers to ensure continuity of care, to the utilization of data to individually tailor services for continual improvement in outcomes, and to empowering patients to make informed choices and help them achieve their goals. This is offered in a compassionate and safe environment that provides education, support, and best practices in integrated care.

As part of this approach, LifeStance seeks to identify and recruit up-and-coming talent who are eager to join a growth-stage company and work closely with an experienced team dedicated to providing the highest quality of care and compassion to individuals with mental health issues.

ROLE OVERVIEW

The Administrative Assistant can involve a variety of tasks related to data entry, collecting/balancing payments, answering phones, and preparing paperwork. The exemplary applicant will not only possess excellent information gathering and communication skills, but will also have proven efficiency in operating a multi-line phone system and providing clerical support carefully and diligently in a style that is both friendly and sociable, as well as empathetic and patient.

PAY FOR THIS POSITION STARTS AT $13.00, DEPENDING ON EXPERIENCE.

RESPONSIBILITIES INCLUDE:

· Managing the demands of answering and screening a high volume of incoming calls, greeting callers, talking messages, providing information, and transferring calls. · Accurately entering patient data in practice management system · Optimizing patients’ satisfaction, provider time, and office utilization by scheduling appointments in a professional and timely manner · Providing administrative support to our Psychiatric Scheduler · Verify patient’s identification and insurance · Prepare new client packets weekly · Maintain and record all supplies within the office · Sort daily mail and disseminate appropriately · Process any outgoing mail · Close and lock reception area at night

REQUIRED QUALIFICATIONS:

· High school diploma · 2+ years of experience in an administrative assistant capacity · Proficiency with electronic medical records · Experience with AdvancedMD EHR software is preferred · Ability to work independently and collaboratively in a team · Ability to multitask and meet deadlines

• Qualified candidates must be legally authorized to be employed in the United States
• LifeStance is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status
• Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture

Job Type: Full-time

Salary: $13.00 - $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Education:

• Associate (Preferred)

Experience:

• Microsoft Office: 3 years (Preferred)
• Customer Service: 2 years (Preferred)

Work Location: One location

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