Job Description

Do you enjoy helping others? We are looking for Customer Service Representatives to provide customer support. You will deliver engaging, personalized experiences based on individual customer needs. This position is virtual and requires a home office setting that is noise and distraction-free.   Role & responsibilities      Receive and process chats, calls and/or emails to answer customer questions, address their concerns and help them with a particular product or service      Communicate clearly and effectively to resolve customer issue quickly and ensure satisfaction      Handle between 20-25 contacts per day      Document and maintain records of customer interactions   Qualifications & experience      Be creative, adaptive and eager to learn new skills      Ability to self-manage and work independently in a fast-paced and highly-demanding environment      Ability to speak and write clearly and accurately      Customer service experience preferred      22+ years of age      High school diploma (higher education preferred)      Background check and drug screening may be required   At Lifecare Pharmacy it is our commitment to provide every customer with the highest level of service. We pride ourselves on focusing on each patient’s individual needs. Lifecare Pharmacy is dedicated to providing services that go above and beyond the norm. We offer specialized packaging options, automatic refills and fast, friendly service. Lifecare Pharmacy accepts most major insurance and pricing that is the same or lower than the big chains- all with a personal touch. We can even have your current prescriptions transferred to us for you. also have a great selection of over the counter medications, durable medical equipment, vitamins and supplements.   Apply today and a member of our Recruitment Team will contact you to get started!   We are proud to be an equal opportunity employer. At Lifecare Pharmacy, our differences are our greatest strength. We don't just promote diversity - we celebrate it.   Job Types: Full-time   Benefits:      401(k) Matching    Disability Insurance    Employee Assistance Program    Employee Discount    Flexible Spending Account    Health Insurance    Life Insurance    Paid Time Off    Professional Development Assistance    Referral Program    Retirement Plan    Tuition Reimbursement    Vision Insurance   Schedule:      Day shift    Monday to Friday    Night Shift    Overtime    Weekends   Work Location:      Fully Remote   Work Remotely:      Yes