Job Description

Lifetime Activities Inc. is looking for full time customer service representatives for its location at the brand new and state of the art Goldman Tennis Center located at Golden Gate Park in San Francisco, CA.  Lifetime Activities is a successful, mature company with over 25 years of experience managing and staffing tennis and recreational facilities. (www.lifetimeactivities.com) DESCRIPTION: The ideal candidate possesses the ability to provide an exceptional customer service experience for the San Francisco tennis community by assisting with court reservations, racquet stringing, offering equipment recommendations, basic class placement advice to a diverse clientele. Must be able to anticipate the needs of knowledgeable patrons as well as new customers seeking advice and guidance. The ideal candidate is a friendly, customer focused individual who enjoys helping others and working in a positive team environment. 

FULL TIME POSITIONS AVAILABLE:

Daytime M-F

Evenings and weekends (Sat and Sun daytime + 3 weekday evenings)

Please note which schedule you are applying for in your response

DUTIES INCLUDE:

Conduct point of sale transactions

Help customers make court reservations and register for classes

Answer phones and provide information on programs and services

String racquets (training provided)

General cleaning/disinfecting of the pro-shop, courts, and restrooms

Must have reliable transportation 

Must be willing to follow and enforce city and company Covid-19 procedures and precautions

Must submit and pass DOJ background screening SKILLS / EXPERIENCE :

Strong customer service / communication skills

Excellent phone etiquette and skills

Detail oriented and great work ethic 

Friendly attitude and a desire to help people 

Eager to learn 

KNOWLEDGE OF THE FOLLOWING IS A PLUS:

Tennis and the tennis playing community

Racquet technology and stringing (training available)

Point of sale and retail experience

ADDITIONAL SKILLS:

Computer (Mac OS, Office Suite, Internet, E-mail, Club Automation - training available)

POSITIONS OFFERED: Customer Service Rep: $19.00 - $20.00 / hour depending on experience and capabilities TYPICAL SCHEDULE:

FULL TIME: 40 HOURS PER WEEK

Monday thru Friday -  Daytime

BENEFITS INCLUDE:

Be a part of launching a beautiful new tennis facility 

401k program for employees 21yrs and older after 6 months

Eligible for participation in company health plan after 30 days 

Discount on tennis equipment