Job Description
Lifetime Activities Inc. is looking for part time customer service representatives for its location at the brand new and state of the art Goldman Tennis Center located at Golden Gate Park in San Francisco, CA. Lifetime Activities is a successful, mature company with over 25 years of experience managing and staffing tennis and recreational facilities. (www.lifetimeactivities.com) DESCRIPTION: The ideal candidate possesses the ability to provide an exceptional customer service experience for the San Francisco tennis community by assisting with court reservations, racquet stringing, offering equipment recommendations, basic class placement advice to a diverse clientele. Must be able to anticipate the needs of knowledgeable patrons as well as new customers seeking advice and guidance. The ideal candidate is a friendly, customer focused individual who enjoys helping others and working in a positive team environment.
DUTIES INCLUDE:
Conduct point of sale transactions
Help customers make court reservations and register for classes
Answer phones and provide information on programs and services
String racquets (training provided)
General cleaning/disinfecting of the pro-shop, courts, and restrooms
Must have reliable transportation
Must be willing to follow and enforce city and company Covid-19 procedures and precautions
Must submit and pass DOJ background screening SKILLS / EXPERIENCE :
Strong customer service / communication skills
Excellent phone etiquette and skills
Detail oriented and great work ethic
Friendly attitude and a desire to help people
Eager to learn
KNOWLEDGE OF THE FOLLOWING IS A PLUS:
Tennis and the tennis playing community
Racquet technology and stringing (training available)
Point of sale and retail experience
ADDITIONAL SKILLS:
Computer (Mac OS, Office Suite, Internet, E-mail, Club Automation - training available)
POSITIONS OFFERED: Customer Service Rep: $18.00/ hour
POSSIBLE SCHEDULES:
PART TIME: 20-28 HOURS PER WEEK
Weekdays AM or PM
Weekends AM or PM
BENEFITS INCLUDE:
Be a part of launching a beautiful new tennis facility
401k program for employees 21yrs and older after 6 months
Discount on tennis equipment