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Customer Service Representative

Lighthouse Marketing Solutions

Customer Service Representative

Sunnyvale, CA +2 locations
Full Time
Paid
  • Responsibilities

    Job Description

    ABOUT THE ROLE:

    The primary focus of this role is generating sales and gaining client exposure for the non-profit sector. The successful candidate will be responsible for generating sales through booked events prospecting customers to support the growth of a leading client we represent within the non-profit sector.

    We recognize that we require enthusiastic and self-motivated individuals who will continue developing skills for our event marketing approach. We openly encourage people without experience but who have the proper demeanor or an interest in the non-profit sector to apply, as we provide client product training!

    A confident and friendly manner is essential during the sales activities comprised in this role.

    ABOUT US:

    Lighthouse Marketing is a leader in the direct marketing sector, representing several big brand clients; we strive to deliver exceptional standards by providing an authentic customer service experience and are keen to drive and support the team's development. Our core values are to maintain integrity, achievement, enjoyment, pride, and teamwork. This opportunity is exciting for a driven individual to integrate with our sales process and contribute to the development of this role.

    KEY RESPONSIBILITIES OF THE ROLE:

    • Undertake prospecting event sales activities to identify, engage and create opportunities
    • In every customer conversation, discover product & service needs to qualify the customer so that sales are valid and follow guidelines.

    CHARACTERISTICS & SKILLS REQUIRED FOR THE ROLE:

    • Exceptional communication skills, both written and verbal
    • Ability to build a genuine rapport with existing and potential customers face to face
    • Have a professional, confident, and friendly manner
    • Previous sales experience (beneficial but not essential)
    • Proactive, driven, and a focused attitude
    • Ability to learn quickly and manage multiple priorities and projects
    • Be a part of a fast-paced sales-focused environment
    • Be a team player

    PERKS:

    • Medical, dental, and Vision
    • Bonuses
    • Milage reimbursement
    • Fun and positive team environment
    • Safe team bonding activities

    In return, we provide virtual and face-to-face training sessions (following COVID-19 restrictions). The training will provide you with client knowledge and the skills and tools needed, setting you up for success. This fantastic opportunity comes with base pay and attractive commissions.

    We hope you will be a vital part of the company's growth and success, and we look forward to having a conversation with you.

    REQUIREMENTS:

    • You must be over 18+ and be a resident of the USA.
    • Must be able to work full-time Monday-Friday

    *People with experience in these fields may have comparable experience. community fundraiser, sales, outdoor sales representative, fundraising, non-profit, canvassing, promotions, canvasser, brand ambassador, hospitality, door to door sales, humanitarian, international development, charity, volunteer, retail, outreach, campaign managers, brand ambassadors, experiential marketing, entrepreneurship, community development, public relations, social work, teachers, public speaking, leadership, retail sales, street fundraising, customer service, coach, team leader, political canvassing, acting, server, barista, hostess, volunteer, hospitality, marketing.

     

    Company Description

    Our passion for what we do shines through in our personal outreach campaigns. It’s a privilege to partner with charities and nonprofits in building a better future. Learn more about joining our team, and how you can make a difference – not just a living.

  • Locations
    Sunnyvale, CA • Fremont, CA • San Jose, CA