Restoration Manager

Lightspeed Restoration of Orlando Northeast

Restoration Manager

Winter Park, FL
Full Time
Paid
  • Responsibilities

    Benefits:

    Employee discounts

    Training & development

    Bonus based on performance

    Competitive salary

    Free uniforms

    Health insurance

    Paid time off

    We Offer:

    Team-oriented culture

    Community Impact

    Training programs

    Competitive compensation (Base Salary + Performance based commission)

    Description:

    As the Restoration Manager, you will be responsible for overseeing all aspects of the business, from driving operational excellence to delivering exceptional customer experiences and maximizing profitability by driving and directing business sales & marketing.

    Manager will be in an environment where all employees practice accountability, reliability, and proactivity in their approach. Specifically, the incumbent will manage themselves with focus on service excellence as a priority with all existing clients, national accounts support and continuous growth in the acquisition of new client accounts.

    Primary Responsibilities:

    Exceeding expectations of client accounts and demonstrating a genuine interest in the client's wellbeing.

    Grow the business by identifying new sales and business development opportunities

    Monitor and assess the activities of our competitors to proactively satisfy and retain our clients

    Resolve any customer complaints promptly and professionally

    Set revenue targets and develop and execute a strategy to meet them

    3-5 years of Sales and/or Business Development(restoration background preferred)

    Create a relationship and promote our commercial and residential services to Insurance Adjusters, Insurance Agents, Plumbing Companies, Home Inspector’s, etc. so that they will recommend our company to their clients, and within their own networks.

    Network locally at Chamber of Commerce functions and any other local associations you are able to join.

    Pursue and cultivate strong professional relationships with our referral sources and trade partners

    Maintain up-to-date knowledge of all products and services and stay current with market trends

    Develop profitable relationships with customers that bring value to both parties

    Negotiate and establish contracts beneficial to the overall success of the company while being sensitive to strategic relationships with company suppliers and partners

    Willing to travel

    Flexible work from home options available .

    Qualifications:

    Prior experience with a Restoration company is a MUST

    1-3 years sales or BDM experience MUST

    Nice to have : 1-3 years Project Management and Estimating experience.

    Local knowledge and contacts in one or more market segments preferred

    Experience with a CRM tool, and working knowledge of current business software technologies like MS Office, RMS, PowerPoint, Publisher and Xactimate

    Ability to successfully complete a background check subject to applicable law

    IICRC qualifications strongly encouraged - Fire, Water, Mold

    Broad business experience across multiple functions: Sales, Operations, Admin, Accounting

    Excellent communication skills

    Must be able to regularly lift and/or move up to 25 pounds

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Lightspeed Restoration Corporate.