Employee Benefits:

An hour dependent League Team Credit (eligible after probationary period)

Free Membership

Employee Discounts on programming

Competitive Wages

Flexible scheduling

Company Overview:

Our business provides recreational services for children as young as 18 months to 99 years old. We do this through a variety of activities and programming through classes, leagues, camps, and events.

Job Summary:

This position is unique because hosts are knowledgeable about ALL facility programming and scheduling and able to assist our customers with any questions they have. Hosts also handle customers’ food & beverage requests.

Duties & Responsibilities:

Professional telecommunications etiquette when on the phone and sending emails

Assisting with sales of programming and customer memberships

Troubleshooting customer questions and inquiries regarding their program of interest

Understanding and proper use of our Point of Sales and scheduling systems (DASH)

General facility upkeep and minor maintenance

Proper food & beverage handling, product knowledge, serving and performing accurate transactions

Managing café appearance with stocking, facing and rotation of inventory

Performing proper cash handling and credit/debit transactions

Qualifications:

Minimum of one-year customer service experience

Undergo a background check

Authorized to work in the United States

Preferred Skills:

Team player and strives to be as proactive as possible

Detailed-oriented and able to multitask and manage time effectively

Ability to build rapport with all customers & families who come into our facility