Company Overview:
Our business provides recreational services for children as young as 18 months to 99 years old. We do this through a variety of activities and programming through youth development programs, clinics, leagues, camps, and events.
Job Summary:
This position is unique because the front desk associate knowledgeable about ALL facility programming and scheduling and able to assist our customers with any questions they have.
Duties & Responsibilities:
Professional phone etiquette when on the phone and taking messages
Assisting with sales of programming and customer memberships
Troubleshooting customer questions and inquiries regarding their program of interest
Understanding and proper use of our Point of Sales (DASH)
General facility upkeep and minor maintenance
Program knowledge, and performing accurate transactions
Managing snacks and beverages appearance with stocking, facing and rotation of inventory
Performing proper cash handling and credit/debit transactions
Qualifications:
Minimum of one-year customer service experience
Undergo a background check
Authorized to work in the United States
Preferred Skills:
Team player and strives to be as proactive as possible
Detailed-oriented and able to multitask and manage time effectively
Ability to build rapport with all customers & families who come into our facility