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Front Desk Associate

Lil' Kickers of Woodland Hills

Front Desk Associate

Woodland Hills, CA
Part Time
Paid
  • Responsibilities

    Company Overview:

    Our business provides recreational services for children as young as 18 months to 99 years old. We do this through a variety of activities and programming through youth development programs, clinics, leagues, camps, and events.

    Job Summary:

    This position is unique because the front desk associate knowledgeable about ALL facility programming and scheduling and able to assist our customers with any questions they have.

    Duties & Responsibilities:

    Professional phone etiquette when on the phone and taking messages

    Assisting with sales of programming and customer memberships

    Troubleshooting customer questions and inquiries regarding their program of interest

    Understanding and proper use of our Point of Sales (DASH)

    General facility upkeep and minor maintenance

    Program knowledge, and performing accurate transactions

    Managing snacks and beverages appearance with stocking, facing and rotation of inventory

    Performing proper cash handling and credit/debit transactions

    Qualifications:

    Minimum of one-year customer service experience

    Undergo a background check

    Authorized to work in the United States

    Preferred Skills:

    Team player and strives to be as proactive as possible

    Detailed-oriented and able to multitask and manage time effectively

    Ability to build rapport with all customers & families who come into our facility