Job Description
Company Description We handle customer service, public relations, branding/marketing, and business development for large scale brands who need further support for their customer bases. We are currently hiring for full time and part time permanent salaried roles. All positions require authorization to work in the US and a background check screening.
Job Description We are looking for excellent communication skills, experience in customer services, the ability to demonstrate initiative and the ability to accurately manage administration tasks while providing a high level of customer service.
Salary range: $37000 - $50000 per year.
RESPONSIBILITIES:
Conduct outreach to maintain strong relationships with the client base and identify services and solutions, such as digital, and online access, and that support clients’ needs.
Onboard new client accounts, which includes the collection of required documentation and client information
Exercise discretion by pricing and quoting client estimates to win new projects while maintaining standard profit margins.
Greet and service clients in a professional and friendly manner while developing positive client relationships.
Prioritize and organize the workflow and collaborate with all facets of the operation and administration of client accounts.
Collaborate with the sales, design, procurement, and construction teams to improve workflows.
Process new accounts by obtaining all necessary approvals and ensuring all client documentation is returned, completed, and approved.
Qualifications
Degree or equivalent preferred.
Strong written and verbal communication skills.
Detail-oriented with the ability to line up and organize workflow.
Ability to work effectively in a team as well as independently.
Able to accomplish a variety of tasks in an efficient, organized manner.
Additional Information