Benefits:

401(k) matching

Benefits/Perks

Competitive Compensation

Great Work Environment

Career Advancement Opportunities

Job Summary

We are seeking a Limo/ Bus Reservation Agent to join our team! As a Car Reservation Agent, you will be making reservations to our customers based on their needs for the trip, and ensure the customer understands the rental agreement and potential charges. You will also process payment for the vehicle, resolve customer issues quickly and professionally, and overall represent the company with each interaction. The ideal candidate has excellent customer service and communication skills, and an excellent eye for details.

Responsibilities

Greet customers and ascertain their needs

Assist them with their existing reservations, or work with them to find a solution to their vehicle issues

Explain the rental agreement and terms to each customer, and assign them the right vehicle

Accept and process payment

Address any concerns quickly and professionally, and do your best to make sure each customer is satisfied

Qualifications

Excellent communication skills

Excellent customer service skills

The ability to work well in a fast-paced, team environment