HOW WILL YOUR ROLE IMPACT FIRST COMMAND?
Serve First Command’s high net worth clients by partnering with Advisors and FP Advanced Planning Consultants to identify candidates for customized portfolio management (IMA). Construct and manage risk appropriate portfolios in conjunction with client’s financial plan as prepared by Advisor. Constructs and manages investment portfolios for high net worth clients ($500k minimum) and communicates with clients and Advisors about portfolio performance, allocation and position changes, and market events that influence portfolio behavior. Represents First Command’s highest level of investment expertise and client service.
WHAT WILL YOU BE DOING?
- NEW BUSINESS:
- Participate in conference calls, in person appointments, or respond to Advisor requests for new business proposals.
- Gather financial plan and asset information to construct appropriate proposed investment portfolio.
- Work with Advisor and FP Advanced Planning Consultants to prepare new business for submission to Trust Administrative Committee for approval.
- Work with Trust Investment Associates to open account and follow through on asset gathering and portfolio deployment.
- Perform Reg 9 Initial Review as required by Trust Policy.
- Engage to the Field for client events & appointments as requested and, if possible, travel at least 3 times annually and participate in Advisor events (Fast Start, Advanced Planning Academy, Winter Workshops).
- Coordinate with Manager-Trust Investment Associates to report on the status of all outstanding proposals and new account paperwork to VP-Trust Investment Manager to help identify and monitor new business trends.
- BUSINESS RETENTION:
- Follow WM & TS Procedures for portfolio monitoring, rebalancing, adjusting accounts for addition/removal of positions from the Approved Securities List.
- Execute trades promptly to accommodate client distribution requests or to deploy excess cash
- Participate in due diligence efforts to review investment partners.
- Respond to inquiries from Advisors and clients regarding portfolio activity and market events. Proactively schedule contact with Advisor & client
- Partner with Trust Officer/Sr. Trust Officer to manage fiduciary account investment portfolios in accordance with the parameters of the governing trust document.
- Work with TIA team to resolve service requests or escalated client/Advisor issues
- ADMINISTRATION
- Adhere to WM & TS requirements for documenting client/Advisor interactions (Maui Call Tracking, CRM Activities)
- Prepare and present projects or reports to WM & TS committee structure (e.g., TIC, TAC) as requested.
- As directed by Senior WM & TS Portfolio Manager, execute trades as required by changes in the Approved Securities List.
- Work with external consultants to analyze investment options and develop bond portfolios for IMA clients.
- REGULATORY
- Perform Regulation 12 CFR 9 annual reviews each month for assigned accounts
- Adhere to WM & TS reporting requirements for account maintenance
- Maintain knowledge of banking and investment trends and regulatory developments
- Complete mandatory compliance training required by FCB and FCFP
- Adhere to WM & TS policy and procedures governing fiduciary account activities
WHAT SKILLS/QUALIFICATIONS DO YOU NEED?
- EDUCATION
- College degree required; business or related field preferred
- WORK EXPERIENCE
- 8-10 years related financial services industry experience required
- Financial industry customer service experience required
- CERTIFICATIONS & LICENSES
- CFP or CFA required
- Specialized designation required (e.g., ChFC, CIMA, RICP, CWA, CTFA, etc.)
- Series 63, and 65 or 66 required, or obtained within 90 days of hire
KNOWLEDGE, SKILLS, ABILITIES
- Strong ability to use all components of Microsoft Office
- Demonstrated success in developing and executing systematic processes to complete projects
- Current working knowledge of common investment products and platforms
- Outstanding written and oral communication skills required, with the ability to communicate complex concepts in simple terms
- Ability to compassionately handle client and Advisor issues
- High level of problem solving, mathematical, statistical and analytical skills
- Must be detail oriented and possess strong organizational skills and work effectively under pressure
- Must be able to handle frequent interruptions throughout the day, addressing co-worker, Advisor, and client needs and still meet deadlines
- Ability to follow procedures and convey them to others
- Working knowledge of trust accounting systems is desired
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Required Skills
Required Experience