Job Description

We are looking for out Outbound Campaign Specialist to join our Insides Sales Division. The Outbound Campaign Specialist will be responsible for upselling out current base of customers and making win-back calls to previous customers. The OC Specialist is expected to develop positive relationships, bring previous customer by offering incentives for 24 & 36-month commitments. The OC Specialist will be expected to hit monthly quotas. The role requires excellent communication skills, ability to multi-task, ability to work with little supervision, and a desire to close deals.

ESSENTIAL JOB FUNCTIONS

Develop positive relationships with potential residential and business customers

Generate new business using existing and potential customer networks

Achieve monthly sales targets/quotas as set by the company

Account and Order Creation in the billing system(s)

Work within the company CRM Tool to update all quotes as needed

Understanding and quoting of POTS, PRI, SIP, Wireless, Hosted PBX, and Broadband

Demonstrate excellent sales and customer service skills, a high level of professionalism, and solid closing skills

Upholding Lingo Communications’ company virtues

MINIMUM QUALIFICATIONS (REQUIRED)

Professionalism in all forms of communication

Strong organizational and time management skills

Proven work experience in sales and/or customer care

Hands on experience in sales with a quota and an ability to deliver quality sales results

Knowledge of CRM software, processes, and MS Office (MS Excel in particular)

Understanding of sales performance metrics

Business acumen with a problem-solving attitude

OTHER CRITERIA (PREFERRED)

High school diploma or equivalent

Sales and service experience in a business to business environment.

Ability to explain methods / tactics used to be successful in such a role

Familiarity with competitive telecommunication voice and data services