Customer Service Representative
Job Description
We are a complete home service company dedicated to serving Northern Colorado with the best team of experts in the industry servicing their heating, cooling and electrical systems. We have experienced amazing growth and because of this rapid growth, are looking for the best, experienced professionals to help grow our team! We are seeking Dispatchers to join our company and who are looking for a career, not just a job. Responsibilities include: Ability to analyze daily and weekly calls and assign to proper Service or Maintenance Technician to maximize profits Ability to multitask in fast-paced environment with various fluctuating situations Demonstrate efficiency in monitoring scheduled jobs and flexibility to meet needs of clients and call volume Must be professional and have strong communication skills in dealing with clients and field staff Ability and willingness to follow established processes and procedures Energetic and personable with a willingness to assist our clients and field staff on the phone Our employees are our biggest asset and their willingness to focus on serving the needs of our valued clients with professional and enthusiastic attitudes is our top priority. We offer: Competitive pay Fast advancement opportunities Job security Complete comprehensive health plan including dental & vision Competitive 401K plan with company match Bonus opportunities Paid time off Affordable tool purchase programs New, updated uniforms Ongoing training for all employees in all trades And an opportunity to grow with a dynamic company and work with the best team of HVAC service techs, electricians, installers, project managers and support staff! Job Type: Full-time