Benefits:

Bonus based on performance

Paid time off

Training & development

00🌟 Join the Goodwill Financial Team – Where Relationships Matter 🌟

Who We Are At Goodwill Financial, we don’t just sell insurance—we build trust and lasting relationships. As an independent agency, our goal is to guide clients with honesty, clarity, and care toward coverage that truly fits their needs. We’re growing and looking for someone who values teamwork and loves helping others.

Who You Are You might be a great fit if you: ✔️ Enjoy helping people ✔️ Feel comfortable on the phone and using a computer all day ✔️ Like working with numbers and learning new things ✔️ Are friendly, organized, and eager to grow

No insurance experience? No worries—we’ll train you! If you bring the right attitude and a willingness to learn, we’ll help you succeed.

🚀 Your Role: Client Support Specialist As part of our customer service team, you’ll help make sure our clients feel cared for and supported every step of the way. Here’s what your day-to-day might include:

Answering phone calls with a positive, professional tone

Issuing certificates of insurance (COIs) and adding certificate holders

Helping clients navigate our online portal

Responding to inquiries or directing them to the right teammate

Following up with clients and prospects

Conducting account reviews to ensure proper coverage

Entering data and handling messages with care and accuracy

Providing admin and operational support as needed

Keeping communication courteous—even during hold times

Staying organized in a fast-paced, team environment

✅ What You’ll Need to Succeed

Fluency in Lithuanian (required)

Comfortable using Microsoft Word, Excel, Outlook, and a basic calculator

Strong typing and data entry skills

Clear communication—both spoken and written

Detail-oriented, reliable, and well-organized

Friendly, ethical, and a great team player

Experience with CRMs like Infusionsoft or TurboDial is a plus

🎓 Experience & Training We welcome both experienced candidates and newcomers. If you have a strong work ethic, we’ll provide the training and mentorship you need to thrive. Insurance experience is helpful, but not required.

🌈 Why Join Goodwill Financial? We believe people come first—always. At Goodwill, you’ll be part of a supportive, mission-driven team that values:

Collaboration over competition

Support over stress

People over profits

Ready to start a meaningful career where you can grow and make a difference? Apply today—we can’t wait to meet you!