Benefits:
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Life Insurance
Long Term Disability
10 Paid Holidays
120 Hours PTO
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
A multi-state creditors' rights law firm based in Grand Rapids, Michigan, seeks a Litigation Skip Tracer to assist with its consistently growing practice. No prior creditors rights, collections, or legal experience required!
Responsibilities:
Process notification of non-service and research options for further service.
Utilize resources available to determine location information for service utilizing procedures set forth by the company.
Provide excellent customer service while contacting process service companies on behalf of clients to resolve service timeline concerns, provide updated location information, and for status follow ups.
Determine if alternate service methods may qualify for accounts where initial service was not successful.
Accurately document all calls and third-party contacts pertaining to service.
Assist with incoming consumer calls utilizing appropriate and professional communication to respond to basic questions, assist with account payments, and provide information regarding potential payment plans.
Verify and analyze gathered data to ensure accuracy and reliability.
Qualifications:
High School Diploma or Equivalent
Strong Typing Skills
Required Language Skills
Strong Attention to Detail and Goal Oriented
Commitment to Excellent Customer Service
Excellent Written and Verbal Communication Abilities
Benefits:
120 Hours PTO
10 Paid Holidays
Long Term Disability
Life Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
All benefits, including 20 hours of PTO are available DAY 1!
Work Location: In Person
Schedule:
8-hour shift
Monday to Friday
No nights
No weekends