Deck Leader (Shift Manager)

at Little Otter Swim School

Charlotte, NC

Top Reasons to Apply:

You get to work with children and teach them a skill that could save their life

Fun, friendly and supportive environment with a team of engaged colleagues

Every day is different and you get to use your leadership to engage an amazing team.

If you’re energetic, creative and excited by daily challenges, then we have the job for you. We specialize in preteen, youth, toddler and infant aquatic orientation and swimming progression, with an emphasis on water safety. Our instructors help drive Little Otter’s values, creating a community where all feel welcome in a warm learning environment.

We strive to create amazing experiences - not only for our students and their families but also for fellow employees.

This is a chance to make a difference in a child’s life. We change lives and help children be safer around the water and even more learn how to learn.

Job Title: Deck Leader

Reports to: Facility Leader

Summary:

The Deck Leader is responsible for entire shifts of up to 15 teachers. Deck Leaders oversee the progress and development of students and instructors. For functional success in this position, they must be diplomatic with parents and teachers alike, and are expected to lead a shift’s direction, manage a shift’s resources, and be accountable for results, good or bad (people, performance, profits, and culture). They must set the example in every facet of employment!

You must come to work ready to have fun and create the best environment for your shift. You will be great at communicating with your students, their parents and with your fellow employees. We are relying on your enthusiasm, empathy and creativity to create a magical experience. We have 7 unifying principles that guide us at Little Otter. They are open communication, trustworthiness, teamwork, good will and humor, reverence for Little Otter, unconditional respect, always seek professional growth.

Core Duties and Responsibilities

Making sure everyone is safe.

Manage your team to ensure high productivity, excellent performance and positive instructor satisfaction.

Completion of required training.

Gain knowledge of JackRabbit software to efficiently run your shift.

Gain a knowledge of pool operations to maintain a safe and sanitary environment.

Following the Little Otter Curriculum and being focused on children’s happiness, well-being and progression through our program.

Ability to work evenings and Saturday am.

You will teach, and lead some shifts.

Act as a liaison between parent and instructor, addressing all concerns of the customer/parent.

Requirements

Caring and compassion for children.

Ability to work in the water for periods of up to 6 hours.

Strong communication skills.

Great attitude and willingness to be coached.

The ability to focus in a fast-paced environment

High School diploma required. Bachelor’s degree is desired. Experience as youth sports instructor/coach or aquatics instructor/coach is preferred

one to three years management experience in child sports industry is preferred

Lifeguard, CPR and first aid required or must be obtained in first 60 days of employment.

Must be able to lift 50lbs.

Work Environment: While performing this job, the employee is regularly exposed to heat and humidity. Noise level is moderate.

You Get:

An amazing mission. Giving children the life saving skill of swimming and life-long memories.

Friendly, supportive and fun environment with a team of engaged colleagues.

Paid vacation and holidays, health insurance, 401K and Employee Assistance Program

The ability to work in a dynamic company that is always striving to be better and voted Best Places to Work twice and on the Inc 5000 list for successful small businesses.

Come Join Us Today!

Apply at jobs@littleotterswim.com

A diverse and inclusive workplace where we learn from each other is a vital part of Little Otter Swim School’s culture. We welcome people of different backgrounds, experiences and perspectives. We are an equal opportunity employer and a great place to work. Join us today and help us teach the world to swim.