Load Coordination & Freight Tracking Specialist – Entry Level / Experienced – Nationwide

Optimal Dispatch Service LLC

Load Coordination & Freight Tracking Specialist – Entry Level / Experienced – Nationwide

madison, WI
Full Time
Paid
  • Responsibilities

    Position Details

    Oregon-Based Freight Operations (Madison hiring priority with nationwide remote eligibility)

    Employment Type: Full-Time

    Work Arrangement: Hybrid or Remote

    Industry/Category: Freight Dispatching / Logistics / Transportation Operations

    Level: Entry Level / Experienced

    Position Overview

    Responsible for coordinating freight loads, tracking shipments, and maintaining operational workflow through Oregon-based systems. Madison candidates prioritized for hybrid workflow; remote candidates fully integrated nationwide. Entry-level candidates receive structured training; experienced professionals manage operational responsibilities independently and assist with process optimization.

    Key Responsibilities

    Assign freight loads and track shipment progress

    Maintain operational records and detailed dispatch logs

    Communicate updates, exceptions, or delays to drivers and internal teams

    Ensure workflow accuracy and compliance with operational procedures

    Identify inefficiencies and propose process improvements

    Collaborate with Oregon-based management to maintain alignment

    Escalate scheduling conflicts or operational issues as needed

    Qualifications

    Strong verbal and written communication skills

    Computer proficiency including dispatch/tracking systems

    Highly organized, detail-oriented, and process-driven

    Ability to follow structured workflows and procedures

    Time management and multitasking skills

    Experience optional; full training provided

    Work Environment

    Hybrid and remote Oregon-based dispatch operations. Madison candidates may attend hybrid workflow sessions; remote candidates fully supported.

    Communication & TCR Compliance Notice

    Applicants consent to receive communications via phone, email, and SMS regarding workflow guidance, training schedules, operational alerts, TCR compliance instructions, and dispatch procedures. Communications include shipment tracking updates, workflow alerts, operational notifications, compliance reminders, system updates, and performance feedback. Reply “STOP” to opt out and “HELP” for assistance.