We are looking for a highly-skilled mortgage professional to join our top-producing team and work alongside our loan officers. This position requires a unique mix of sales and customer service skills, plus the ability to manage loan files from beginning to end. Effective communication skills are essential for building relationships that help us to obtain future business. If you are detail-oriented, thorough, and can offer top-notch customer service, apply now! Responsibilities: • Follow up and respond to customer and in-house inquiries on transactions as needed in order to provide superior customer service • Act as the primary contact between our clients and our company and schedule and conduct meetings to discuss any follow-up issues or items that need to be addressed • Review all loan package documentation for discrepancies, omissions, and income calculation then report any discrepancies to the loan originator • Screen and make calls, book appointments and provide administrative support as needed • Coordinate and prepare documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork Qualifications: • Advanced comprehension of loan financing options such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc. • Excellent customer service and communication skills and willing to go above and beyond for customers and team • Proficiency in MS Office required; CRM, MLS, DU, and proprietary mortgage software preferred • Although not required, having an NMLS license or training is preferred • High school diploma or equivalent required. College degree in finance or banking preferred Compensation: $20 - $30 hourly

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