Benefits:

401(k) matching

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Join our dynamic team at Citizens Bank, a well-established financial institution serving the Plaquemine and Baton Rouge areas. With a commitment to excellence, competitive compensation, and a supportive work culture, we are dedicated to both employee and customer success. We're currently seeking an experienced Loan Pre-Closing Specialist to join our team.

Location: Plaquemine, LA

Hours: Monday through Friday, 8:00 a.m. to 5:00 p.m.

Position Overview

As a Loan Pre-Closing Specialist at Citizens Bank, you'll play a pivotal role in our lending operations. You'll be responsible for ensuring the smooth origination and servicing of loans, adhering to bank policies and compliance regulations. If you're detail-oriented, possess strong communication skills, and thrive in a fast-paced environment, we want to hear from you.

Essential Duties and Responsibilities

Conduct thorough pre-closing reviews of loan packages to ensure all documents are accurate, complete, and in compliance with regulations — including verifying hazard and flood insurance coverage when applicable.

Collaborate with Loan Officers to address processing and documentation issues.

Coordinate with settlement agents to approve and finalize closing documentation and funding.

Process TRID disclosures and manage loan term changes, denials, and related actions.

Request residential appraisals and oversee the appraisal request system.

Image and index loan documentation to maintain accessible records.

Perform daily loan maintenance tasks such as payment processing and loan extensions.

Provide prompt support to Loan Officers, bank employees, and customers.

Handle returned checks and manage credit and collateral files.

Support the Loan Department Supervisor in a variety of departmental functions.

Attend mandatory training sessions to stay current on regulatory compliance.

Qualifications

High school diploma or equivalent required; Associate degree preferred.

Minimum of two years' experience in loan processing with a solid understanding of lending regulations.

Proficient in Microsoft Word, Excel, and Outlook.

Strong computer skills and ability to quickly learn job-related software; experience with Laser Pro is a plus.

Join Our Team

Citizens Bank offers competitive pay, full benefits, and a team-oriented culture where your work is valued. If you’re looking to grow your career with a community-focused bank committed to excellence and service, we’d love to hear from you.

Equal Opportunity Employer/Veterans/Disabled