Position: Loan Processing Specialist II

Department: Retail Lending

Job Status: Full-Time ****

FLSA Status: Non-Exempt

Grade: 9 ****

Reports to: AVP/Retail Lending Operations Production Manager

Amount of Travel Required: Some Travel

Positions Supervised: N/A

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POSITION SUMMARY

The Loan Processing Specialist II is responsible for processing mortgage, equity and consumer loan files. Prepares and sends loan disclosure packages for mortgage and home equity loans. Performs a variety of duties as it relates to the processing, underwriting and closing of mortgages, home equity lines, home equity loans and consumer loans. Provides loan processing support to the Loan Officer. Acts as a direct contact for all parties in the transaction, including; the borrower, Loan Officer and realtor.

ESSENTIAL FUNCTIONS

• Review and analyze all loan and borrower documentation to determine sufficiency for submission to Underwriting.
• Carry a personal pipeline of at least 35 loans.
• Manage a pipeline of loans to insure all commitment and closing dates are met; as well as the bank’s production timeframe standards (typically 30 days).
• Monitor files to ensure any change of circumstance events are identified.
• Review files prior to submission to Underwriting to insure all needed information, forms and documentation are collected and complete.
• Communicate statuses and issues throughout the process to all parties involved including; the customer, branch and Loan Officer.
• Monitor the pipeline to ensure loan disclosures are prepared and delivered within the required regulatory timeframes.
• Obtain all verbal and written verifications of employment, tax transcripts, property tax bills, bank relationship, licensing verifications, title commitment and mortgagee clause updates.
• Order credit, credit supplements, flood certificate, appraisals, re-inspections and any additional information as needed for the loan file.
• Process credit card transactions for upfront fees.
• Update and maintains the File Contacts information within Encompass for all parties in loan file.
• Perform HMDA compliance review of all loans.
• Ensure files are ready for submission to Closing Department.
• Perform general office/clerical duties such as filing, answering phones, opening mail and ordering supplies.
• Must complete BSA, AML, and other Regulatory and Continuing Education as assigned.
• Must adhere to all bank and regulatory policies and procedures specific to position.
• Performs additional duties as requested.

POSITION QUALIFICATIONS

Competencies

• Attention to Detail
• Customer Relations
• Productivity/ Time Management
• Quality

Education/Experience/Skills ****

• Minimum of 3 years of mortgage processing experience is required.
• Associates degree or equivalent professional experience required.
• Knowledge of LOS Encompass system and Secondary Market Mortgage guidelines.
• High degree of attention to detail and the ability to work under pressure of multiple projects and deadlines is required.
• OFAC & CIP Training completed during employment.

PHYSICAL DEMANDS

Physical Demands

Stand: O (Occasionally)

Walk: O (Occasionally)

Sit: F (Frequently)

Handling / Fingering: O (Occasionally)

Reach Outward: O (Occasionally)

Reach Above Shoulder: N (Not Applicable)

Climb: N (Not Applicable)

Crawl: N (Not Applicable)

Squat or Kneel: N (Not Applicable)

Bend: N (Not Applicable)

**** Lift/Carry

10 lbs or less: N (Not Applicable)

11-20 lbs: N (Not Applicable)

21-50 lbs: N (Not Applicable)

51-100 lbs: N (Not Applicable)

Over 100 lbs: N (Not Applicable)

Push/Pull

12 lbs or less: N (Not Applicable)

13-25 lbs: N (Not Applicable)

26-40 lbs: N (Not Applicable)

41-100 lbs: N (Not Applicable)

N (Not Applicable) Activity is not applicable to this occupation.

O (Occasionally) Occupation requires this activity up to 33% of the time (0-2.5+ hrs/day)

F (Frequently) Occupation requires this activity from 33%-66% of the time (2.5-5.5+ hrs/day)

C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

Other Physical Requirements

None

Westfield Bank has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.