Job Title: Loan Production Specialist II

Department: Timberline Way Loan Production

Reports To: AVP TWAY Loan Production

Status: Non-Exempt

Salary: $45,050 - $60,950 ($21.66 - $29.30 per hour depending on experience

Who We Are At Timberline Bank, our people are our most valuable asset. We seek qualified employees who enjoy people, are innovative, and who are eager to learn. We, in return, provide opportunities for personal advancement and professional growth. The driving force behind our dedication to providing a "Better, Faster, Easier. -Always." experience is the Timberline Team. From the moment you enter the building, we greet you as a person, not an account number-our belief in the value of exceeding customers' high expectations is what makes Timberline Bank a bank here for our community. Our commitment has been and always will be to provide high-quality personalized customer service. With the Timberline personal touch, the level of customer support is unparalleled. We want to support you and your financial well-being, whether through your personal or commercial needs. Each customer contributes to the success of our small business. TO US, IT IS PERSONAL.

What We Value At Timberline Bank, the core of our culture is in the following values. We believe heavily in fulfilling each one of these to the highest degree. Our culture is the foundation of who we are as a team, and as a business.

1. Exceeding Customers' High Expectations.
2. Empowering a Dedicated Team
3. Having Fun While Winning
4. Passionate About our Communities
5. Value Added Resource for our Customers (Trusted Advisor)

Position Summary This is a full time, non-exempt position that requires excellent customer service skills and an ability to work well with a team. The job duties will include preparation of loan files, ordering services, preparing loan documents, disbursement of approved loan funds, servicing existing loans, identifying potential loan problems, and a variety of other loan operation duties. This position is in the Grand Junction Administrative Department.

Essential Duties and Responsibilities

• Read, understand and enforce loan policy on a new, renewed and modified loans.
• Willingness to rotate duties and take on new tasks, learn multiple areas of the department, and help any area of TWAY when necessary.
• Understand VTO, Traction and read traction book, engage in conversations and goal setting for the team and yourself individually.
• Show the ability to follow VTO and compete assigned quarterly rocks, both for the team and yourself individually.
• Provide quality customer service promptly and courteously at all times to customers, team members, participating banks, and other vendors.
• Understand and demonstrate proficiency with loan terminology and the TWAY process.
• Learn and demonstrate proficiency in multiple assigned tasks with loan production on either the servicing or production positions, as well as begin monitoring pipelines and assist with assigning duties with team members, which could include:
• Process Loan Documents in compliance with federal laws and regulations and internal policies.
• Input loans onto the Bank's core system, and maintenance of loans and monitoring of ongoing morning reports.
• Perform miscellaneous functions including environmental reviews, and adverse action preparation.
• Performs various clerical duties related to lending such as quoting and applying payoff's, filing/scanning loan papers and verifying collateral insurance and lien filings, updating agenda portals documenting and keeping team meeting minutes, etc.
• Coordinate with various vendors including title companies, appraisers, attorneys to ensure adequate asset quality.
• Assist with loan research and tickets as needed for loan accounts.
• Perform miscellaneous functions including introductory audit research and understand how GLs are balanced.
• Ongoing document preparation, monitoring and payments with Government agencies including the SBA, CHFA, USDA and other agencies.
• Prepare and present potential trainings on job duties, and train other team members and Timberline staff on tasks you are proficient at.
• Prepare and present Internal Controls and document TWAY processes.
• Start assisting with culture talks, presentations, and finding and documenting solutions to issues that arise as regulations and processes change.
• Perform various other duties as required by management.
• Duties to be expanded on as experience and professional goals are achieved.

Required Knowledge and Expertise

• High School Diploma or equivalent.
• Knowledge or ability to learn banking services and products to offer solutions to meet the customers' needs.
• Knowledge or ability to learn BSA laws/regulations regarding the collection/reporting of customers' information.
• General working knowledge of the compliance laws/regulations regarding loan accounts.
• Ability to use various office equipment, including but not limited to computer, scanner, printer, 10 key, excel, and other miscellaneous loan production platforms and Core processing centers.
• Proven people, communication, prioritization, and organizational skills.
• Demonstrate initiative and strong motivation for success.
• Strong ability to multi-task and handle a fast paced and collaborative environment.
• Team player with a strong, team-focused attitude.

Key Competencies/Skills

• Be Thorough : Ensure that work is completed thoroughly and correctly; prepare carefully for meetings and presentations.
• Establish and Maintain Personal Credibility : Consistently model behavior that is perceived as responsible, reliable, and ethical.
• Communicate Effectively : Express oneself clearly in interactions with others, both verbally and in writing. Notice, interpret, and anticipate needs and concerns. Ensure that critical information is shared with those who should be kept informed.
• Critical Thinking : Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Consistently demonstrate proficiency in providing exemplary customer service in person and by telephone.
• Strong attention to detail.
• Strong time management and organizational skills.
• Excellent Stress Management/Composure skills.

**Pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules, the salary range above represents the low and high end of the salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of the total compensation package for employees. Incentives based on Timberline Team goals may also be offered. In addition, Timberline Bank provides a variety of benefits to full time employees, including health insurance coverage, vision insurance, dental insurance, life and disability coverage, 401K plan, paid holidays and paid time off.

Equal Employer Opportunity Statement Timberline Bank prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

All job requirements in the job description provided indicate the minimum level of knowledge, skills, and/or abilities deemed necessary to perform the job competently. Job descriptions are an overview of the duties, responsibilities, and requirements of the position. Employees may be required to perform other job-related assignments as requested.

OUR COMPANY ADHERES TO A POLICY OF EMPLOYMENT-AT-WILL, WHICH ALLOWS EITHER PARTY TO TERMINATE THE EMPLOYMENT RELATIONSHIP AT ANY TIME, FOR ANY REASON, WITH OR WITHOUT CAUSE OR NOTICE.