Lobby Lounge Server

FAIRMONT

Lobby Lounge Server

Washington, DC +1 location
Full Time
Paid
  • Responsibilities

    Job Description

    Server
    You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued.

    What is in it for you:

    • Competitive Salary
    • Paid Time Off
    • Medical, Dental and Vision Insurance, 401K
    • Employee benefit card offering discounted rates in Accor worldwide
    • Learning programs through our Academies
    • Opportunity to develop your talent and grow within your property and across the world!
    • Ability to make a difference through our Corporate Social Responsibility activities

    Rate of Pay: $18.00 - $20.00 per hour plus tips

    What you will be doing:

    • Assist guests regarding menu items in an informative and helpful way
    • Have full knowledge of beverage lists and promotions, menu items and preparation methods
    • Follow all safety and sanitation policies when handling food and beverage
    • Presents menu and specials, answers questions, and makes suggestions regarding food and service
    • Relay orders to the kitchen and serves courses from kitchen and service bars.
    • Serving food and beverage items to guests
    • Handle cash and remittance; collects payment from customers.
    • Stocking of stations
    • Maintain cleanliness of restaurant; clears and resets counters or tables at conclusion of each course.
    • Following established service guidelines and practices; continually demonstrate the Service Principles with every interaction with guest and colleagues.
    • Carrying out other duties and responsibilities that may be requested by your teammates or manager.
    • Maintain a positive service attitude at all times and be willing to help and advise guests with all questions and requests they may have.
  • Qualifications

    Qualifications

    Your experience and skills include:

    • Ability to focus attention on guest needs, remaining calm and courteous at all times
    • Strong interpersonal and problem solving abilities
    • Ability to work well under pressure in a fast paced environment
    • Ability to work cohesively and collaboratively as part of a team
    • Previous food and beverage experience required. Basic food and wine knowledge required
    • Minimum of one-year experience as a server in a fine dining restaurant is preferred
    • Excellent verbal communication skills
    • High energy level; friendly; outgoing; team player, good organizational skills; salesmanship

    Additional Information

    Physical requirements:

    • Ability to stand and walk for extended periods
    • Frequent lifting and carrying up to 25 lbs
    • Frequent bending, stooping, kneeling, pushing, and pulling
  • Locations
    San Diego, CA • Washington, DC