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Customer Service Rep / Dealer Services

Lobel Financial Corporation

Customer Service Rep / Dealer Services

Buena Park, CA
Full Time
Paid
  • Responsibilities

    Job Description

    Join one of the top 20 auto finance companies in the industry and grow with us! We offer in-house promotions, great benefits, work-life balance, and job stability. If you're looking to work for a rewarding company that encourages their employees to learn and develop, then partner with Lobel.

    JOB DESCRIPTION

    The Dealer Services Representative serves as a liaison between Lobel Financial branches and partnered dealers. They support dealers with resources, answer questions via phone, as well as email. The Dealer Services Representative represents the company in a professional manner. They are time efficient, organized, detail oriented, able to prioritize duties, and adhere to company policies and procedures.

    BASIC RESPONSIBILITIES

    • Strong ability to establish and cultivate relationships with dealers.
    • Provide exceptional customer service to dealers calling our support line
    • Provide enrollment, training and support for our Internet-based software application (training provided)
    • Learn and become proficient in our proprietary software application and tools

    SKILLS & QUALIFICATIONS

    • Effective interpersonal and written communication skills
    • Strong organizational and problem solving skills
    • Experience with Microsoft Office is a plus
    • Ability to multi-task
    • Basic computer skills using common internet browsers and email
    • Knowledge of motor vehicle finance industry or experience in an automobile dealership preferred
    • Experience providing customer support via telephone and through remote desktop support software preferred
    • Bilingual English / Spanish
    • High School graduate
    • Compensation: DOE

    COMPANY BENEFITS

    • 401K with company match
    • Medical, dental and vision
    • Optional life insurance
    • Paid holidays
    • Paid vacation and sick days

    Company Description

    Lobel Financial is a full-spectrum auto financing solution that specializes in the acquisition and servicing of prime to sub-prime motor vehicle retail installment contracts. We are head quartered in Southern California and have branch offices coast-to-coast. Employees choose Lobel because of the work-life balance, positive company culture, reward system, benefits and flexibility. If you are an employee and you want to work with a company that is consistently growing, offers competitive salaries and benefits, promotes their employees, and provides a stable work environment, then you've found it with Lobel.