Job Description

This is an opportunity for the HR Manager to reconstitute the company’s HR function as we emerge from the pandemic and its business challenges. We need a hands on manager who can both understand and contribute to strategy – but who is also ready to roll up their sleeves and execute/administer HR processes. Over time as our workforce returns, we envision adding HR staff to assist the Manager with admin and execution functions. A successful candidate will be well suited to learn and reinforce our culture to company staff while rebuilding our HR processes and function from the ground up.

Job Summary: The Lobster Place Human Resource Manager (HRM) is a trusted resource to front line staff and a valued advisor to management on all matters related to our workforce. The HRM is highly visible at every level of the organization, has internalized our “LP6” Core Values, and reinforces our culture in every interaction. The HRM develops and executes strategies for recruiting, hiring, and retaining an industry-leading workforce; efficiently administers the entire employee lifecycle – recruitment, onboarding, training, performance management, advancement, discipline, and termination; and ensures compliance with all applicable federal, state, and local regulations.

Duties/Responsibilities:

• Partners with the leadership team to develop and execute the organization’s entire human resource strategy - particularly as it relates to reinforcing and building company culture, recruiting, retention, performance management, compliance, and administration.
• Manages the talent acquisition process: Spends time on the floor to intimately understand required skills and competencies; develops efficient, situation-driven strategies to fill open positions with highly qualified candidates.
• Subject matter expert on company applicant tracking tool,; writes job postings and administers the application process. Assists hiring managers with recruitments by conducting resume and phone screens, collaborating on interview guides.
• Designs and executes processes for onboarding, training, performance documentation/reviews, termination, and offboarding.
• Primary Benefits Administrator – shops benefits plans; manages company relationships with benefits brokers; develops and implements benefits strategies; conducts open enrollment process; ensures regulatory and administrative compliance.
• Maintains compliance with federal, state, and local employment laws and regulations – particularly the NYS Hospitality wage order, fair labor standards act, and other regulations relevant to Lobster Place business lines.
• Handles employment-related inquiries from applicants, employees, and managers while keeping leadership informed.
• Attends, conducts and/or oversees employee disciplinary meetings, terminations, and investigations.
• A daily presence in the dining room, kitchen, market, and/or production floor – forging relationships with staff and line managers while reinforcing company culture.
• Oversees 401k and pension plans including annual audits, compliance and reporting.
• Leads, develops and executes communication strategies to ensure LP workforce is highly informed, engaged, and satisfied with their employment experience.
• Performs other duties as assigned.

Supervisory Responsibilities_:_

• Recruits, interviews, hires, and trains new staff in the HR department.
• Oversees the daily workflow of the department including supervision of part-time Payroll Admin (working remotely).Provides constructive and timely performance evaluations. 
• Handles discipline and termination of HR employees in accordance with company policy.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Thorough knowledge of employment-related laws and regulations – including FLSA, NY Hospitality Wage Order, National Labor Relations Act, ACA, FMLA, NYC/NYS PFL
• Mastery of MS Office Suite
• Proficiency with ADP Workforce Now
• Familiarity with Performance Management and Applicant Tracking systems.
• Spanish language skills highly desirable.

Education and Experience:

• Bachelor’s degree in Human Resources, Business Administration, or related field required.
• 3-5 Years of human resource management experience, preferably in a Hospitality-focused company.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Comfortable engaging staff in all worksites including warehouse, office, restaurant, market, and kitchen.
• Must be able to lift 15 pounds at times. 
• Must be able to access and navigate each department at the organization’s facilities.

Salary and Benefits:

• $95,000/year
• Medical insurance benefits.
• 401K plan with company match.
• Generous paid time off policy.
• Employee discounts
• Transit discount program.