Job Description

PURPOSE OF THE JOB:

Ensure Customer Satisfaction is achieved by the delivery of exceptional service. KEY ACCOUNTABILITIES:

• Provide our customers with an expert, professional resource for resolution of problems related to enrollment procedures.
• Ensure customers, as a double seam authority, run products within established guidelines for government regulation.
• Assist customers in establishing program goals for community impact and campaign outcomes.

KNOWLEDGE/SKILLS/EXPERIENCE:

• Associate degree, trade school or significant experience in the field at a minimum
• Strong communication skills that span various levels of management both with customers
• Self-starter with initiative, integrity and an ability to develop relationships with customer personnel
• Basic computer skills

If you are seeking full time employment opportunities and have the following experience you are encouraged to apply today: Customer support, customer service, customer relations, customer service manager, customer success, direct customer service, customer service associate, customer service representative or customer retention __