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Business Systems Analyst (Enablement)

L

Loginsoft Consulting LLC

Business Systems Analyst (Enablement)

Chicago, IL
Full Time
Paid
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  • Responsibilities

    NOTE: WE ARE LOOKING ONLY FOR CANDIDATES WILLING TO JOIN US DIRECTLY AS W2 EMPLOYEES (NO 3RD PARTY CANDIDATES)

    SALES SYSTEMS ANALYST, ENABLEMENT / BUSINESS SYSTEMS ANALYST (ENABLEMENT)

    LOCATION: CHICAGO, IL 60606

    DURATION: 12 MONTHS

    WORK LOCATION PREFERENCE:

    • Chicago, IL
    • Lehi, UT
    • Mountain view, CA
    • Candidate should be flexible to work in any US time zone.

    KEY NOTES:

    LOOKING FOR:

    • Support enablement applications from an admin perspective: user management, day to day troubleshooting, help with technical integrations, tool migrations, data uploads
    • Lead/Implement/maintain technical integrations between enablement apps and SFDC: install/upgrade/maintain packages, customize report types, customize object and fields, assign permission sets and licenses
    • Assist stakeholders with technical advice and guidance
    • Some Enablement applications are Litmos, LevelJump, and CT Connect

    ENABLEMENT APPLICATIONS EXPERIENCE:

    • The ideal experience would be in LevelJump or SAP Litmos, however a candidate could have admin/project management experience in any learning management system or being the system owner of managing training.

    WHAT YOU WILL BE DOING:

    • This position will report to the HQ Sales Operations Systems Manager and will provide support in executing key Company initiatives as it relates to Enablement applications and the WW Sales organization.
    • Represent the interests of Pure business groups (e.g., Enablement, Sales Management, Sales Ops, etc.) in supporting their businesses across sales applications (primarily Enablement application along with other integrated applications such as Salesforce)
    • Conduct detailed interviews with these key stakeholders to understand their requirements and objectives. Translate these into design requirements for IT / consulting partners.
    • Conduct user acceptance testing. This includes developing test cases, performing end-user testing, and smoke testing as part of project deployments.
    • Support training efforts. This includes developing training plans, helping to develop content, and working with our internal training teams on roll-outs to address change management.
    • Design, manage, and execute on projects and enhancements of varying complexity to ensure the smooth operation of our day-to-day functions.
    • Work cross-functionally to maintain and improve upon our integrations with various applications.
    • Assume ownership of issue tickets and inquiries regarding Enablement system processes and applications

    KEY SKILL SET AND EXPERIENCE:

    • A strong program manager with excellent verbal and written communication skills.
    • This includes skills in facilitation (a strong plus) and collaborating with subject matter experts and managers to help write, design, and develop, and manage projects.
    • Experience in leading projects for an entire group or department, or a major piece of a larger cross-company product or project.
    • Demonstrated experience within Sales Operations, Sales Enablement and other similar roles
    • Focus on scalable solutions and processes that support the business ramping to $5 - $10 billion and beyond.
    • Highly entrepreneurial and comfortable working in a fast paced environment with minimal guidance.
    • Ability to manage and develop timelines.
    • Showcase strong skills within: communication, problem solving and troubleshooting
    • Must have a “can do” attitude and have an internal strong sense of urgency