Job Description

• Strong customer orientation and strong negotiating skills
• Strong background in import operations, global logistics, and Customs Compliance.
• Coordinate ocean, air and trucking freight with carriers, 3rd party logistics providers
• Manage and support fulfillment & distribution activities
• SOP/Work Instructions maintenance and ensuring operational best practice in line with customer requirements as well as ensure operational SOP compliance
• Builds relationships with carriers, vendors, & internal team members, and helps resolve any freight problems that may arise.
• Analyze operational data and KPIs to identify trends and support continuous process improvements.
• Constantly evaluates logistics processes to improve operational efficiency and support long-term business growth

Qualifications

• Minimum 1+ years of professional work experience in freight forwarding or ocean import logistics operations
• Demonstrated expertise in analytical and problem-solving methodologies with the ability to rapidly master complex logistics operations
• Advanced proficiency in Microsoft Office applications, including Excel, PowerPoint, and Word
• Proven interpersonal and communication capabilities with the ability to engage effectively across all organizational levels
• Ability to perform effectively under pressure and manage competing priorities with urgency
• Professional work ethic with commitment to operational excellence and compliance
• Bachelor's Degree in Logistics, Supply Chain Management, or related field
• Willingness to travel up to 10% as required
• Fluency in Vietnamese or Mandarin Chinese is mandatory

Additional Information

All your information will be kept confidential according to EEO guidelines.