Benefits:
401(k)
Bonus based on performance
Dental insurance
Health insurance
Paid time off
Vision insurance
Logistics Branch Manager – Japanese bilingual in Newark, California
Salary: $80,000 – $90,000 (DOE)
Employment Type: Full-Time, Exempt
Location: Newark, CA
Position Overview
A well-established international logistics company is seeking a Branch Manager to lead and oversee operations at its San Francisco location. This role manages multiple service lines including freight forwarding, relocation services, and warehouse operations. The Branch Manager will be responsible for supervising staff, maintaining service quality, managing client relationships, and supporting business expansion.
The ideal candidate brings strong operational leadership experience within logistics, freight forwarding, relocation services, moving services, or warehouse management.
Key Responsibilities
Oversee daily branch operations including international and domestic freight forwarding, relocation and moving services, and warehouse operations
Manage end-to-end logistics coordination including shipment handling, storage, transportation, and relocation project management
Supervise and develop branch staff, ensuring productivity, training, and performance management
Coordinate with domestic and overseas partners, carriers, vendors, and customers to ensure smooth service execution
Manage relocation and moving service operations including household goods coordination, scheduling, and customer service support
Oversee warehouse activities including inventory control, receiving, storage, and distribution operations
Establish and improve operational procedures to enhance efficiency, service quality, and safety standards
Support client relationship management and assist with business development initiatives
Monitor branch financial performance including budgeting, cost control, and reporting
Ensure compliance with import/export regulations, transportation standards, and company policies
Resolve customer and operational issues in a timely and professional manner
Collaborate with regional and headquarters leadership to align business strategies and operational goals
Qualifications
5+ years of experience in logistics, freight forwarding, relocation/moving services, or warehouse operations
2+ years of leadership or supervisory experience preferred
Strong knowledge of international shipping, supply chain processes, or relocation service coordination
Experience managing multiple operational functions and service lines
Strong organizational, communication, and problem-solving skills
Ability to manage multiple priorities in a fast-paced environment
Proficiency in Microsoft Office and logistics or warehouse management systems
Preferred Qualifications Experience managing household goods relocation or corporate relocation services
Experience overseeing warehouse or distribution center operations
Bilingual ability (Japanese-English or other Asian language skills preferred)
Experience supporting branch setup, expansion, or operational growth initiatives
Benefits
Health, Dental, and Vision Insurance
Paid Time Off and Company Holidays
401(k) Plan
Career Growth Opportunities within a Stable and Expanding Organization