Benefits:
Health insurance
Paid time off
Training & development
Vision insurance
401(k)
401(k) matching
Competitive salary
Dental insurance
Logistics Coordinator
At Blacklidge, we pride ourselves on delivering exceptional customer service through safe, reliable, and efficient logistics operations. Our Logistics Department serves as the frontline of customer communication, ensuring every order is executed accurately, efficiently, and on time. We are committed to providing outstanding service while building lasting relationships with our customers.
The Logistics Coordinator plays a critical role in the successful execution of daily transportation operations by coordinating customer orders, dispatching company drivers, and maintaining clear communication between customers, drivers, plant personnel, and internal departments. This position is responsible for ensuring deliveries are completed safely, efficiently, and with the highest level of customer satisfaction.
This is a fast-paced, highly collaborative role requiring exceptional communication, organization, and problem-solving skills. The ideal candidate thrives under pressure, enjoys multitasking, and takes pride in delivering outstanding customer service while supporting a high-performing logistics team.
This position is based in Gulfport, Mississippi and is fully onsite, working Monday through Friday from 8:00 AM to 5:00 PM. Participation in an on-call rotation for weekends and holidays is required. The Logistics Coordinator reports directly to the Logistics Manager.
Responsibilities:
Customer Service & Order Management
Coordinate customer orders from order entry through final delivery
Serve as a primary point of contact for customers via phone, email, and other communication channels
Provide timely delivery updates, confirmations, and proactive communication regarding shipment status
Build and maintain positive relationships through exceptional customer service
Dispatch & Transportation Coordination
Schedule and dispatch company drivers to maximize operational efficiency
Build and optimize driver loads while maintaining delivery schedules
Monitor trucks and drivers using GPS and fleet tracking systems
Coordinate transportation activities to ensure timely loading and delivery
Communicate continuously with drivers regarding schedules, delays, and operational updates
Operational Support
Work closely with Plant Operations, Tanker Prep, Fleet, Sales, and Customer Service teams to ensure trailer and driver availability
Process customer orders accurately within company systems
Maintain detailed and accurate logistics documentation
Assist with special projects and additional operational responsibilities as assigned
Equipment & Driver Support
Coordinate repairs for truck breakdowns and emergency service needs
Schedule preventive maintenance with the Fleet Team
Support drivers by responding to operational issues and after-hours calls during scheduled on-call rotations
Assist in maintaining efficient utilization of company equipment and personnel
Problem Solving & Continuous Improvement
Respond quickly to unexpected transportation issues while minimizing customer impact
Identify opportunities to improve dispatch efficiency and communication
Contribute to process improvements that enhance customer service and operational performance
Maintain a positive, solution-oriented mindset while supporting company objectives
Qualifications
High school diploma or equivalent required; additional education in Business, Logistics, Supply Chain, or a related field preferred
Minimum of one (1) year of dispatch, transportation, logistics coordination, or related experience preferred
Proficiency with Microsoft Office Suite and computer-based logistics systems
Experience with fleet tracking or dispatch software preferred (Mcleod)
Excellent verbal and written communication skills
Strong organizational, multitasking, and time management abilities
Ability to remain calm and make sound decisions in a fast-paced environment
Self-motivated, dependable, and capable of working independently
Key Competencies
Customer service excellence
Dispatch and transportation coordination
Communication and relationship management
Organization and attention to detail
Problem-solving and decision-making
Time management and prioritization
Adaptability in a fast-paced environment
Team collaboration and accountability
Compensation Salary Range: $50,000 – $65,000 annually based on qualifications and experience
Benefits: • Health insurance • Dental insurance • Vision insurance • Health reimbursement account • Flexible spending account (health and dependent care) • Life insurance(company provided and voluntary buy up option) • 401(k) with company match • Paid time off
Application Requirements:
Candidates must be U.S. citizens or possess valid proof of authorization to work in the United States. At Blacklidge, we are committed to providing equal employment opportunities to all job applicants and employees, regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Please note that all applicants will undergo a pre-employment online teaming assessment, drug screen, and background check. Job offers will be contingent upon successfully passing these requirements. Additionally, Blacklidge conducts random substance testing of its employees to maintain a safe and drug-free workplace.
Embark on this rewarding journey with us by applying today!
Blacklidge is an Equal Opportunity and Affirmative Action Employer.