Job Description

Responsibilities:

• Prepare and distribute daily terminal reports and purchase order (PO) shipping reports with accuracy and timeliness.
• Monitor vessel schedules and proactively communicate any delays, changes, or updates with steamship lines and customers.
• Act as a liaison between internal teams, customers, and external carriers to ensure clear and effective communication.
• Support customer service by addressing inquiries, providing shipment updates, and resolving issues in a professional and timely manner.
• Maintain accurate and up-to-date shipment records and documentation.
• Assist in troubleshooting logistics issues and recommending improvements to processes.
• Perform other administrative and logistics-related tasks as assigned.

Qualifications

Requirements/Qualifications:

• 1–3 years of experience in logistics, supply chain, or related field preferred.
• Strong communication and interpersonal skills with a customer-first mindset.
• Proficient in Microsoft Excel and Word; able to generate and analyze reports.
• High attention to detail and strong organizational skills.
• Ability to work independently and handle multiple priorities in a fast-paced environment.
• Familiarity with shipping documentation and coordination with steamship lines is a plus.
• Experience with logistics software or ERP systems (e.g., SAP, TMS, WMS).
• Knowledge of import/export processes and terminology.

Additional Information

All your information will be kept confidential according to EEO guidelines.