Job Description
Purpose of the Role:
Management and ownership of the E-logistics department and all associated activities. With the help of the Logistics Coordinator, this individual will oversee all day-to-day logistics related functions inclusive of but not limited to shipment quotation, bookings/coordination, tracking, issue resolution, reporting & analysis, and 3PL partner negotiations & relationship management.
Key Responsibilities & Accountabilities:
- Serve as the primary Logistics Subject Matter Expert for the company, providing sound guidance to internal and external partners to ensure successful and profitable project/program deliveries.
- Enhance freight profitability while keeping customer service and satisfaction levels high.
- Track, analyze, and positively impact On-Time-Delivery rates across all modes and service providers.
- Manage a high volume of daily interactions with company personnel, Principle 360 Partners, transportation providers, warehouse providers, etc.
- Communicate regularly with key team members on any shipment/production changes and/or delays that could affect timelines.
- Provide timely and accurate freight quotes consistent with company guidelines and project/program requirements.
- Ensure all shipment requests are promptly reviewed, arcuately booked, and actively tracked in the relevant Principle logistics tracking tool(s) to facilitate on time and on budget delivery.
- Coordinator international shipments and compliance documentation (Principle USA imports and exports).
- Oversee monthly payments to the CBSA and CBP as it relates to international shipment activities and the payment of duties and taxes.
- Act as the primary point of escalation for logistical issues encountered, both during and after normal working hours.
- Weekly payment processing for our various Logistics partners
- Manage freight claims to maximize cost recovery and provide root cause analyse and mitigation suggestions to prevent repeat occurrence.
- Evaluate third party logistics (3PL) providers’ service levels, pricing, customer support and contract compliance.
- Source, negotiate with, and onboard new logistics providers on an as needed basis.
- Assist with Special Projects as required.