Benefits:
401(k)
401(k) matching
Bonus based on performance
Health insurance
Opportunity for advancement
Signing bonus
Full Time Position - Operations Specialist
We are looking to add a member to our team! If you are driven, have initiative and want to feel like an important part of a company then apply. We take our employees as family and take the hiring process very seriously. Once trained, we do not like to micromanage our employees but rather provide them with the tools to preform without constant guidance and direction.
Job Hours: M-F 9:00-5:45pm
Responsibilities include but are not limited to:
Operational duties to include coordination with shippers, customers, truckers, airlines, warehouse needs.
Effectively execute the coordination of air and courier shipments - including booking, planning, documentation, tracking, inventory, record keeping.
Complete process of shipment includes arranging for pick-up or inland transportation, booking, document preparation (bill of lading, invoicing, certificate of origin, export declaration and/or AES, if applicable) follow-up with tracking and tracing and maintain strong data quality requirements.
Customer Service responsibilities include maintaining communication with vendor, shipper, customer, carrier and overseas offices throughout the process and choosing proper routing appropriate to the customer's needs.
Maintain SOP (standard operating procedures) and customer profiles including key contacts, special requirements, contract rates and preferred routings and services with carriers.
Qualifications
Freight Forwarding experience preferred
Good working knowledge of domestic and international geography including countries, major cities, airport/seaports.
Basic knowledge of U.S. Export controls and U.S. Customs regulations and other government agency requirements.
Solid verbal and written communication skills with a focus on accuracy and attention to detail
Strong PC skills a must (Microsoft office, outlook, word, excel) including the ability to quickly learn and incorporate new and/or vendor systems and applications
Must have problem solving skills and outside the box thinking for quick solutions to action.
Must have initiative to work and does not require micromanaging
Experience:
Logistics: 3 years (Preferred)
Background in imports would be helpful
Benefit Conditions:
Waiting period may apply
Only full-time employees eligible
Work Remotely
No
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Education:
High school or equivalent (Preferred)