Job Description

Days and Shift Information

• Full-time, Monday through Friday. Typical business hours with occasional flexibility required to meet client and carrier needs.

Key Responsibilities

• Plan, optimize, route, and schedule shipments across all transportation modes using the Transportation Management System (TMS).
• Consolidate client orders into efficient load plans and assign appropriate carriers to ensure timely and cost-effective deliveries.
• Serve as the primary daily contact for assigned client(s), resolving shipping issues, responding to inquiries, and ensuring on-time pick-up and delivery.
• Negotiate carrier rates for non-contracted lanes (spot quoting) and make financially sound decisions on behalf of the client.
• Monitor carrier performance, documentation, and invoicing; recommend corrective actions to resolve service or performance concerns.

Work Environment

• Office-based role with a high degree of collaboration across teams and with external carriers and clients. Fast-paced, deadline-driven environment requiring multitasking and proactive communication.

Qualifications

Education

• Bachelor’s degree preferred; equivalent combination of education and experience accepted.

Experience

• Minimum of 2 years of related experience in transportation, logistics, or supply chain.
• At least 1 year in a customer service or transportation planning role.
• Proficiency with Transportation Management Systems (TMS).
• Strong computer skills, including Microsoft Outlook, Word, and Excel.
• Less-than-truckload experience preferred.

Personality Traits

• Excellent written and verbal communication skills.
• Strong organizational and problem-solving abilities.
• Quality-driven, results-oriented, and detail-focused.
• Able to multitask and prioritize in a dynamic work environment.
• Dependable with consistent, regular attendance.

Additional Information

Pay / Benefits / Perks

• Pay rate: $60,000
• Paid Time Off: Accrue up to five days of PTO in the first year; two weeks of vacation plus one week of PTO accrued upon first anniversary.
• Health & Insurance: Medical, Dental, Vision, Life Insurance, and Disability coverage.
• Additional Benefits: Doc-On-Demand, Tuition Reimbursement, Paid Volunteer Day, and Employee Assistance Program.

All your information will be kept confidential according to EEO guidelines.