Job Description

Days and Shift Information
Full-time, Monday through Friday. Typical business hours with occasional flexibility required to meet client and carrier needs.

Key Responsibilities

1. Plan, optimize, route, and schedule shipments across all transportation modes using the Transportation Management System (TMS).

2. Consolidate client orders into efficient load plans and assign appropriate carriers to ensure timely and cost-effective deliveries.

3. Serve as the primary daily contact for assigned client(s), resolving shipping issues, responding to inquiries, and ensuring on-time pick-up and delivery.

4. Negotiate carrier rates for non-contracted lanes (spot quoting) and make financially sound decisions on behalf of the client.

5. Monitor carrier performance, documentation, and invoicing; recommend corrective actions to resolve service or performance concerns.

Work Environment
Office-based role with a high degree of collaboration across teams and with external carriers and clients. Fast-paced, deadline-driven environment requiring multitasking and proactive communication.

Qualifications

Education

• Bachelor’s degree preferred; equivalent combination of education and experience accepted.

Experience

• Minimum of 2 years of related experience in transportation, logistics, or supply chain.

• At least 1 year in a customer service or transportation planning role.

• Proficiency with Transportation Management Systems (TMS).

• Strong computer skills, including Microsoft Outlook, Word, and Excel.

Personality Traits

• Excellent written and verbal communication skills.

• Strong organizational and problem-solving abilities.

• Quality-driven, results-oriented, and detail-focused.

• Able to multitask and prioritize in a dynamic work environment.

• Dependable with consistent, regular attendance.

Additional Information

Pay / Benefits / Perks

• Pay rate: $55,000

• Paid Time Off: Accrue up to five days of PTO in the first year; two weeks of vacation plus one week of PTO accrued upon first anniversary.

• Health & Insurance: Medical, Dental, Vision, Life Insurance, and Disability coverage.

• Additional Benefits: Doc-On-Demand, Tuition Reimbursement, Paid Volunteer Day, and Employee Assistance Program.

All your information will be kept confidential according to EEO guidelines.