Logistics & Sales Operations Specialist - Bilingual in Korean MUST

SBT Global, Inc.

Logistics & Sales Operations Specialist - Bilingual in Korean MUST

Costa Mesa, CA
Full Time
Paid
  • Responsibilities

    Job Description

    1. Logistics & Supply Chain Operations
    • 3PL & Warehouse Management: Oversee day-to-day 3PL warehouse operations,
    including inbound receiving, outbound fulfillment, inventory control, and regular
    stock reconciliations.
    • Import / Export & Customs Clearance: Coordinate international shipments
    (Air/Ocean) with freight forwarders and customs brokers; manage required trade
    documentation (B/L, Commercial Invoice, Packing List, FDA entry records).
    • Freight & Carrier Operations: Negotiate and manage relationships with
    domestic/international carriers, optimize shipping routes, track deliveries, and
    resolve transit delays or shipment claims.
    • Supply Chain Optimization: Analyze logistics performance, monitor freight costs,
    and implement process improvements to enhance shipping speed, accuracy, and
    cost-efficiency.
    2. Sales Administration & Commercial Support
    • Order Management & Processing: Manage end-to-end sales order entry, invoicing,
    fulfillment tracking, and proof of delivery (POD) across DTC, wholesale, and retail
    channels.
    • Account & Customer Admin Support: Support account setup, vendor onboarding,
    key customer inquiries, return requests (RMA), and sales document maintenance.
    • Sales Data & ERP Operations: Maintain accurate master data, enter sales
    contracts/orders into ERP systems, and generate regular sales performance and
    inventory status reports.
    • Cross-Functional & HQ Coordination: Collaborate closely with U.S. Sales/Marketing
    teams and Korea Global HQ to align demand forecasting, product availability, and
    order priority schedules.

  • Qualifications

    Qualifications

    • Bachelor’s degree in supply chain management, logistics, business
    administration, or a related field.
    • 5+ years of progressive experience handling both logistics operations and sales
    administration/support; experience in beauty, skincare, medical aesthetics,
    healthcare, or CPG is strongly preferred.
    • Bilingual proficiency in English and Korean is required for communication with
    Korea HQ and U.S.-based partners.
    • Hands-on experience with purchase orders, warehouse coordination, inventory
    management, and inbound/outbound logistics.
    • Familiarity with import/export processes, freight forwarding, customs
    documentation, and international shipping.
    • Strong organizational skills and attention to detail, with the ability to manage
    multiple orders, shipments, and priorities simultaneously

    Additional Information

    All your information will be kept confidential according to EEO guidelines.