Top Skills:

• Advanced excel knowledge (data analysis-pivot tables-charts-v-lookups)
• Logistics background
• Customer service background

Job Description:

• Establish and manage relations with 3PL, Samsung entities, and Customer
• Lead training and enrichment of department staff
• Develop and maintain daily/weekly/monthly reports and KPIs to ensure operational excellence
• Producing and distribution of department reports to various groups/stakeholders within the Supply Chain network
• Provide status of orders to various business units within Samsung
• Run daily Open Order and Goods Issued reports to identify shipping and in-transit status within SAP system
• Track and resolve warehouse and carrier shipping errors
• Attention to detail and ability to identify process improvements and streamline existing processes
• Adaptability in a fast-paced environment with the ability to manage and prioritize multiple time-sensitive tasks
• Exercise judgment within defined practices and policies in selection of methods and techniques for obtaining solutions
• Actively support team projects and effectively communicate with team member
• Ad hoc reporting/project Management

QUALIFICATIONS

• Bachelor’s Degree in Supply Chain preferred or 5+ years’ experience with 3PL warehousing, transportation and account/order management

Preferred Skills

• Demonstrated ability to analyze information to identify, escalate and make recommendations
• Strong interpersonal and communication skills including written, verbal, and active listening
• Advanced Excel knowledge including but not limited to Pivot tables, VLOOKUP, Macros and other advanced formulas
• Advanced Microsoft Office (Outlook, PowerPoint, etc.) Microsoft Visio experience a plus
• SAP and TMS experience required
• In depth understanding of logistics industry’s standards and best practices
• Strong time management, organization, prioritization and follow up skills
• Ability to complete tasks and solve problems with limited guidance and direction
• Demonstrates a strong work ethic and ability to learn
• Excellent problem solving, decision making, and analytical skills
• Ability to support weekend, holidays, and overtime requirements as needed
• Ability to travel as needed