Duties and Responsibilities

• Serve as a liaison between 3PL, 4PL, carriers, and Samsung entities.

• Analyze daily, weekly, and monthly reports and KPIs to ensure operational excellence.

• Produce and distribute department reports to various groups and stakeholders within the supply chain network.

• Provide shipment status to various business units within Samsung.

• Download and analyze shipping data from TMS and WMS to identify in-transit status.

• Confirm deliveries (IOD) to TMS.

• Upload documents (POD) to TMS and NERP.

• Maintain daily communication with 3PL, 4PL, and carriers to ensure on time delivery.

• Identify trends and issues that can adversely affect on time IOD/POD collection.

• In depth understanding of logistics industry’s standards and best practices.

• Attention to detail and ability to identify process improvements and streamline existing processes.

• Adaptability in a fast-paced environment with the ability to manage and prioritize multiple time-sensitive tasks.

• Actively support team projects and effectively communicate with team members.

  Requirements

• B.A. or B.S. with at least 5 to 7 years of relevant logistics experience.

• Demonstrate ability to analyze information to identify, escalate, and make recommendations.

• Strong interpersonal and communication skills including written, verbal, and active listening.

• Proficient Excel skills (extract data, V-LOOKUP, advanced formulas, pivot tables, etc.).

• System knowledge of SAP and TMS preferred.

• Strong time management skills, ability to multi-task, prioritize, and actively follow up.

• Demonstrate a strong work ethic and ability to learn.

• Excellent problem-solving, decision making, detail-oriented, and analytical skills.

• Ability to support weekend, holidays, and overtime requirements as needed.

• Ability to travel as needed.