Employer name: London Drugs
Employer business address: 525 West Broadway, Vancouver, British Columbia
Title of position: Department Manager, General Merchandise (Full Time)
Terms of employment: This is a permanent, full time position (40 hours per week). Ability to work flexible day and evening shifts scheduled Monday to Sunday is mandatory
Salary: $24.56-25.15 per hour, commensurate with experience, plus potential for bonus based on Key performance indicators ($1,000 – $2,500 annual bonus)
Benefits: Two weeks of paid vacation, Health and Wellness, extended medical, dental, prescription drug and vision coverage, participation in corporate RRSP plan, employee discount, access to counselling under Employee Family Assistance Program, employee recognition program, access to corporate training and performance reward programs upon completion of 3 month probation period.
The location of work will be:525 West Broadway Vancouver, BC V5Z 1E0
Language of employment: English (Spoken and Written)
OVERVIEW
London Drugs has stores in more than 35 major markets throughout British Columbia, Alberta, Saskatchewan, and Manitoba. The pharmacy is still the heart of our business, but today we also offer a full-service computer department, cosmetics ranging from lip gloss to high-end face creams, furniture, cameras, high quality photo finishing and hi-tech electronics. More people buy their small appliances in London Drugs than any other place in Western Canada. All told, we serve over 45 million customers each year, and we are still growing.
RESPONSIBILITIES
Directly responsible for the supervision of Sales Supervisors, Stocking Team Leaders, aisle staff and the stocking team, in addition to all Sales Service personnel.
Specific responsibility to ensure all general floor merchandising standards are met and manages the general floor by utilizing relevant financial information with the goal of maximizing sales opportunities.
In the absence of the Assistant Store Manager and the Store Manager, responsible for assuming full control and accountability for the entire store operation.
This is also a customer service position which requires a great deal of customer contact. Accordingly, you must be able to work effectively in a fast-paced environment while at the same time providing quality service in a professional, courteous, and helpful manner.
MINIMUM QUALIFICATIONS REQUIRED
Successful completion of a High School Diploma
Post-secondary leadership courses from an accredited institution would be considered an asset.
One-year of management retail experience with ability to demand high standards and instill urgency.
Strong planning, organizational and leadership abilities accented by sound supervisory and delegation skills
Must have directly led retail teams
Proven ability to communicate effectively with customers, vendors, employees, and fellow management
Proven initiative to train, coach and develop employees in their current position and in preparation for advancement and future career growth.
KNOWLEDGE, ABILITY AND SKILL
Positive, mature, outgoing leadership style
Excellent interpersonal and communication skills
Good understanding of company policies, procedures and standards
Good understanding of Human Resources best practises which can be applied to help interpret internal policies and procedures.
Understands and effectively carries out oral and written instructions, such as;
Strong business writing
Ability to delegate daily work activities to staff both verbally and through written communication.
Must be proficient in using MS Office (including Excel, Word, Outlook)
Establishes effective working relationships with team members and others.
Experienced in organizing, planning and conducting team meetings with staff.
Experienced in performance management of direct reports including;
Attendance management
Reviewing sales goals
Training and development
Planned and organizing work projects.
Ability and experience in managing projects from conception to completion using established systems and processes.
Software systems include PeopleSoft
Maintains records, prepares reports, etc.
o Experienced in working with organized filing systems (both hard and soft copy systems, such as SharePoint).
o Ability to interpret store financials reports, form action plans and communicate results both verbally and in writing.
o Using Kronos scheduling software
CONTACT INFORMATION
For more information and/or to submit your resume/application for this career opportunity, please contact us at LDCareers@londondrugs.com.