Responsible for answering phone calls and scheduling patient appointments

Conduct patient pre-certification to ensure coverage for appointments and medical care

Obtain referral/auths for upcoming appointments

Communicate with patients regarding appointments and instructions for procedures and tests

Collect insurance information and patient personal data

Communicates with both new and established patients to schedule office appointments, according to each physician's specified protocol.

Obtains and processes patient's demographic and insurance information into system with completeness and accuracy.

Responsible for running reports daily to confirm that all patients are accurately scheduled.

Copies, prints, and files introductory paperwork for all new patients prior to their appointments.

Knowledge with using Microsoft office to aces email and voice message